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Collaboration tool - how is it measured?
While time spent in meetings is quite clear in terms how it is calculated, how is the amount of time spent in email and IMs calculated?
Hi VI_Migration!
It's calculated in pretty much the same way.
- Email hours = number of hours spent sending and receiving email
- Instant message hours = number of hours spent in IMs in Teams with at least one other person
Refer to this link for a more detailed look at metrics and their descriptions: https://docs.microsoft.com/en-us/viva/insights/use/metric-definitions
This is what I meant - the actual calculation of "x min for sending, x min for reading". For both email and IMs