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Helcha's avatar
Helcha
Copper Contributor
Feb 16, 2022

help with country code change

trying to renew microsoft 365 and the region/country shows UK and should be US. All other settings are correct as US. The region field is grayed out so I cant change to US.

4 Replies

    • George_Hepworth's avatar
      George_Hepworth
      Silver Contributor

      Andre_Siregar 

      First, have you tried Arnel's suggestion? If not, please do that first.

       

      If that doesn't resolve the problem, post back with specifics. The original problem statement indicated that only Office 365 was impacted, while other applications were not. Is that also the same for your problem?

       

      • Andre_Siregar's avatar
        Andre_Siregar
        Copper Contributor

        George_Hepworth I think Arnel misunderstood the question. The original post is asking about changing the billing country in Microsoft 365 subscription. In Microsoft 365 Admin module, the country field is greyed out. This is not about a computer's regional setting. 

  • arnel_gp's avatar
    arnel_gp
    Steel Contributor
    i think you should Change the Setting on your Computers Regional Setting.

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