Forum Discussion
philippe1080
Jul 09, 2021Copper Contributor
bonjour access n'ouvre pas mes fichiers
Bonjour, j'ai souscrit un abonnement à office 365, access refuse d'ouvrir mes documents access 2019... il marque fichier incompatible
- Jul 10, 2021
The problem was this: I had an ms Access 2019 file, I switched to ms Access 365, and the my Access 2019 file was no longer recognized.
the only thing that worked was to open ms access in safe mode, then I was able to open my file, which I again saved in ms access 365 format.
thanks to @isladogs
isladogs
Jul 10, 2021MVP
Excellent. For the benefit of others reading the thread, could you please say what the issue was and which of the suggested approaches worked for you
- philippe1080Jul 10, 2021Copper Contributor
The problem was this: I had an ms Access 2019 file, I switched to ms Access 365, and the my Access 2019 file was no longer recognized.
the only thing that worked was to open ms access in safe mode, then I was able to open my file, which I again saved in ms access 365 format.
thanks to @isladogs- isladogsJul 10, 2021MVPThat's slightly surprising as, if you have an up to date copy of Access 365, its newer than A2019 and should be able to open any A2019 file.
When you refer to safe mode, do you mean you opened it with the shift bypass?- philippe1080Jul 10, 2021Copper ContributorI know it's surprising, I was amazed too ... I opened ms access "ctrl (push) click on ms access" he asked me if I wanted to open it in safe mode, and the I was able to open the file, strange I know but it worked