Forum Discussion
Adobe Integration Issue
From within my Access app, I've been able to open, edit, save and close a pdf file using the Adobe Acrobat reference. The app had been running great for several months. Recently, the VBA "Save" comm...
I did not install and test both apps simultaneously. My goal is to get my Acrobat subscription working correctly. I'm currently working with Adobe to resolve this issue and will report my findings.
After first telling me I needed to upgrade to an Enterprise License (wrong) followed by "it's impossible to roll-back to my previous version" (wrong), I received an email today from Adobe with excellent instructions on rolling-back to my previous version. As expected, all good now.
Ken_RavazzoloSorry to bother you on an old post but curious on a bit more detail.
You issue revolved around using VBA code and the Adobe SDK to save a document ? ie using CreateObject("AcroExch.AVDoc") etc.
Did your solution basically mean that the Acrobat 2020 version worked with Windows 11 but the later versions did not ?- No bother at all.
I have two devices (both were running Win 10 at the time.) My code worked great on Device A (running Acrobat 2020) as well as Device B (running the subscription version of Acrobat.) However, last January, my issue occurred on Device B following an Acrobat update. I did a lot of debugging, e.g., putting 2020 on Device B and the subscription version on Device A, creating a test environment, making sure both copies of Windows were updated, etc.
Unfortunately, Adobe was no help initially. However, I finally found an Adobe engineer who walked me through a subscription roll-back. Once done, my app worked great.
The subscription version worked well for a few of months, but then, one day, the same issue occurred again. No longer having the patience to work with Adobe, I completely uninstalled Acrobat, cancelled my subscription and implemented a Python-based solution. All is good now. My app runs under Windows 11. Moreover, I no longer have to deal with Adobe!
I hope this helps.Ken_RavazzoloBrilliant thank you. You have confirmed my suspicion regarding the subscription side of things and saved me a lot of angst. Will look to similarly eradicate adobe 🙂