Forum Discussion
Adobe Integration Issue
From within my Access app, I've been able to open, edit, save and close a pdf file using the Adobe Acrobat reference. The app had been running great for several months. Recently, the VBA "Save" command no longer saves the pdf. I have verified this issue on multiple devices and similar Access apps. Adobe Support says they're not at blame. Is anyone aware of a patch, update, etc. from Microsoft (or Adobe) that might be causing this issue?
9 Replies
- DianahemesCopper ContributorTo fix these errors, follow the given steps.
Create a new local user account with administrator privileges for your machine. ...
Sign in to your machine using that account.
Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller.
Download the Creative Cloud desktop app.
Regards,
Will - Can you please clarify exactly which reference you are using (complete reference name and filename without the path). Also what is your SAVE code line?
- kenravCopper Contributor
I'm using the Adobe Acrobat 10.0 Type Library reference. The filename is Acrobat.tlb.
Here's my code:
Dim intA As Integer
intA = theForm.Save(1, B)
If theForm.Save(1, B) = False Then
MsgBox "Error 'If theForm.Save(1, B) = False' has occurred.", vbCritical, "Error"
theForm.Close
Kill B
AcroApp.Exit
Set AcroApp = Nothing
Set theForm = Nothing
Exit Sub
End IfHowever, it appears I may have sorted this out. As you may recall, my VBA "Save" command stopped saving newly-edited pdf files sometime recently.
Using two PCs, I tested several configurations and this is what I found:
- Fully-updated (Microsoft) + Adobe Acrobat DC (installed 1/12/22): Doesn't work
- Fully-updated (Microsoft) + Adobe Acrobat DC 2020: Works fine
- Not-recently-updated (Microsoft) + Adobe Acrobat DC 2020: Works fine
As such, I'm of the opinion that the issue is with my latest version (2021.011.20039) of Adobe Acrobat DC.
Thanks for your interest!
- That seems logical to me. You do not say what Adobe Acrobat DC 2020 + Adobe Acrobat DC (installed 1/12/22): does. I guess I was not aware that there was a DC 2020 version. I thought there was a DC version and a 2020 version...