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DavidWilson's avatar
DavidWilson
Iron Contributor
Aug 22, 2025

Unable to update my windows computer

I have dell latitude 5420 currently running on Windows 11 23 H2 and I want to update to 24 H2 but unable to do it and I have attached the screenshot of message that is showing.

2 Replies

  • Can you re-upload the screenshot as it is not clear or share us the error message mentioned there so we can help you with this issue.

  • ToddSumrall's avatar
    ToddSumrall
    Iron Contributor

    The update was crashed. And you have to restart the computer and use the advanced troubleshooting feature to fix the issue.

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