Forum Discussion
Mike Allen
Nov 09, 2025Copper Contributor
Problem Exporting Copilot with Custom Connection
I have a clean environment in which I have created a single solution, "Xero4Copilot", that contains a single agent "Executive Summary". This agent uses a Custom Connector "Odatalink_report", which is...
- Nov 10, 2025
Here’s Some Other Helpful Steps
Solution 1: Add the custom connector to a solution
- This is the most frequent cause of the “Solution Export Error”.
- Create a new solution specifically for your custom connector.
- Add the custom connector to this solution
- Export this connector solution first.
- Import the connector solution into the target environment.
- Then import the main solution containing your Copilot
Solution 2: Verify credentials and configuration
- Ensure you have the correct API key or used a Valid Microsoft Entra authentication method.
- Check that the correct regional API endpoint is being used.
- If you are using a deployment, ensure there are no blank spaces at the beginning or end of the deployment name.
Solution 3: Check for other potential issues
- Firewall/Antivirus: Make sure your firewall or antivirus settings are not blocking the connection.
- Internet Connection: A stable and reliable internet connection is necessary for many Copilot functions.
- Sample JSON: When building a custom connector, you may need to define default responses by importing sample JSON data for your actions to ensure the Copilot can understand the data structure, according https://youtu.be/P8mKbncVNmo.
Hope This Helps Mike Allen !
UhLukas
Nov 10, 2025Brass Contributor
Also Here’s Some Additional Links: learn.microsoft.com / support.microsoft.com