Forum Discussion
Mike Allen
Nov 09, 2025Copper Contributor
Problem Exporting Copilot with Custom Connection
I have a clean environment in which I have created a single solution, "Xero4Copilot", that contains a single agent "Executive Summary". This agent uses a Custom Connector "Odatalink_report", which is...
- Nov 10, 2025
Here’s Some Other Helpful Steps
Solution 1: Add the custom connector to a solution
- This is the most frequent cause of the “Solution Export Error”.
- Create a new solution specifically for your custom connector.
- Add the custom connector to this solution
- Export this connector solution first.
- Import the connector solution into the target environment.
- Then import the main solution containing your Copilot
Solution 2: Verify credentials and configuration
- Ensure you have the correct API key or used a Valid Microsoft Entra authentication method.
- Check that the correct regional API endpoint is being used.
- If you are using a deployment, ensure there are no blank spaces at the beginning or end of the deployment name.
Solution 3: Check for other potential issues
- Firewall/Antivirus: Make sure your firewall or antivirus settings are not blocking the connection.
- Internet Connection: A stable and reliable internet connection is necessary for many Copilot functions.
- Sample JSON: When building a custom connector, you may need to define default responses by importing sample JSON data for your actions to ensure the Copilot can understand the data structure, according https://youtu.be/P8mKbncVNmo.
Hope This Helps Mike Allen !
UhLukas
Nov 10, 2025Brass Contributor
Did You Consult The Microsoft Learn Documentation?
- Mike AllenNov 10, 2025Copper Contributor
I was looking here: https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-connectors , but after reading your post I read a little more. I'm going to try a separate solution. This is a full Swagger API but that's another story 😁
- UhLukasNov 10, 2025Brass Contributor
No Problem You Can Always Try Posting Here For Unofficial Microsoft Help This Is An Open Public User Group If My Reply Didn’t Help Perhaps You Could Specify Your Issue More Clearly For Me To Better Understand Your Issue