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Sleep and PNP Fails on ARM
Issue Summary I'm trying to certify a https://learn.microsoft.com/en-us/windows-hardware/drivers/ifs/ driver with HLK tests where the client is ARM64. Because Microsoft's documentation states that physical hardware must be used, I purchased a https://www.microsoft.com/en-us/store/configure/surface-laptop-13-inch/8mzbmmcjzqv3. All the tests pass fine, except the https://learn.microsoft.com/en-us/windows-hardware/test/hlk/testref/6bd51c1b-3dad-4a5e-b46d-98c2fe91d1aa test. Parameters used Parameter Name Value DQ DriverBinaryNames='myDriver.sys' Wpa2skAesSsid kistestssid Wpa2PskPassword password ResumeDelay 10 WDTFREMOTESYSTEM TestCycles 4 IOPeriod 1 DriverVerifierAdditionalDrivers MSDMFilt.sys FSMFApiTest TRUE LogDriverVerifierEventsAsFailure FALSE Key Observations - This test passes fine when certifying for x86_64. - For ARM64 Virtual Machine, test passes. - For ARM64 (Physical device), the test fails every time. - When targeting another driver (not my own) `WDFILTER.sys` the test fails with the same symptoms - When targeting Microsoft's sample driver [passThrough](https://github.com/microsoft/Windows-driver-samples/tree/main/filesys/miniFilter/passThrough) the test fails with the same symptoms - The tests will pass fine with the TestCycle parameter set to `3`. It always fails when set to the default `4` cycles. Errors/Warnings - HLK Studio typically states that the test failed due to an unexpected reboot - The client device's event viewer system logs show several instances of this log: Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: TE.ProcessHost.exe (6136) consumed 63349456896 bytes, MsMpEng.exe (5332) consumed 301400064 bytes, and HLKAcmengine.exe (6944) consumed 116539392 bytes. - There are more logs regarding memory usage such as: `The Client License Service (ClipSVC) failed to start due to insufficient memory resources.` - Right before the test fails, an error appears on the client where the `TE.ProcessHost.exe` process says: breakpoint reached - The CMD prompt on the client right before the test fails will often show: `crash with exception code 0xC000027B occurred in module "TextInputHost.exe"` Question The above observations and errors/warnings seem to point to either the device or the test itself being the issue. I've factory reset the laptop already and also created a fresh .vhlk to use in Hyper-V but the outcome is the same. What is the root cause of the error? Is this a known problem? Can I workaround the problem? Is the problem the test or my device?aklakApr 28, 2026Copper Contributor4Views0likes0CommentsHow debugging TPM issues with WHLK
Hello, I'm currently running the WHLK on a TPM, and would like to understand why some tests are failing. As the TPM is under development the error is much probably on the TPM side, but as I don't know what the tests are doing exactly it's very tricky. Ideally I would need a way to enable as much logs as possible (to see what tpm commands are sent) - today I'm doing it with an spi analyser with a home made tpm interpreter ... Is there also any way to have access to the source files of the tests (or a doc)? I'm currently relying only on the run logs (Te.wl) which are not sufficient to know at which step the test fail exactly.fmainzFeb 20, 2026Copper Contributor46Views0likes0Comments[Microsoft Partner Center]Cannot access Feedback ID in Collaborate
Could you please help us to check error message in Feedback page. Error: Due to recent changes in our security and access policies, some content or functionality may be unavailable to certain users. For additional support, please create a ticket with Partner Center and reference Message Code: 715-123220. https://support.serviceshub.microsoft.com/supportforbusiness/onboarding?origin=/supportforbusiness/create After Create New id successfully, and then we cannot access the ID anymore.mimimomo1982Sep 21, 2025Copper Contributor91Views0likes0CommentsHave you noticed? The number of test items in Windows HLK 24H2 has decreased compared to 23H2.
Today, I just installed the 24H2 version of the HLK and was preparing to give it a try. I noticed that for the same test target, the 24H2 version only has a few (less than 5) test tabs (playlist not loaded), whereas the 23H2 version has more than 60. I'm not sure what updates have caused this, can anyone help explain?yangbinzhengDec 25, 2024Copper Contributor130Views0likes0Commentshardware dashboard
Hellow. I want submit .hlkx files with tests results from HLK Studio through web pages on https://partner.microsoft.com/en-us/dashboard/home. I created a free tenant with Global Admin rights on the Azure portal. I added the Hardware program. Since then, an error has been reported when trying to connect to this program - Page not found. When i test web page https://partner.microsoft.com/en-us/dashboard/Registration/Tenant/Hardware?step=GetStarted?step=GetStarted# - Reported error 404 Resource not found. I found sample program HardwareApiCSharpSample on microsoft web pages. It was created only token with it and for create Product (for files hlkx submission) the same problem - Reported errr 404 Resource not found. I dont known where is problem and what way send the hlkx files to certificate program portal. Can you help me.AndrejJHr74Apr 10, 2024Copper Contributor391Views0likes0CommentsHow to apply for inbox driver?
Our team develop a PCIE network device driver, we have already obtained Microsoft's signature,and push it to Windows Update successfully. We want our driver to be a inbox driver which released together with the latest Windows system,what we need to do?Wayde1550Jan 31, 2024Copper Contributor569Views0likes0Commentssubmit a fingerprint driver
I want to submit a fingerprint driver, I need Fingerprint Security Review, how to get it, how to contact MicrosoftTiger1315Apr 12, 2023Copper Contributor593Views0likes0CommentsBluetooth device connection problems
We have built a HID/MIDI multifunction device and are having connection problems only on Windows (works on iOS, Mac, Android). It only happens on some Windows PCs. I think it happening because Windows rejects several connection parameter requests and then terminates the connection, but I don't know why it is doing that. I've attached a packet capture from BTVS. You can see in frame 297 a connection parameter update request is rejected, and then in frame 299 the host sends a disconnect. Could you confirm this is what is happening, help me understand why Windows is terminating the connection, and what we can do about it? Thanks https://we.tl/t-ebJMwwYZkcnick_nrbJun 04, 2022Copper Contributor525Views0likes0CommentsCAPX HLK tests are available today for testing
I can't find out CAPX HLK tests in 22000.1_amd64fre_HLK.iso any suggestions ? Thank you very much!Kevin_Liu1560Mar 21, 2022Copper Contributor596Views0likes0Comments
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