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O365 has stopped working on our PC using Windows 10
We understand that support for Windows 10 has ended, but why are we unable to use our Word and Excel programs? I have paid the annual renewal fee. When I log in to my Microsoft account it says that the account is active on my laptop but has been disabled on our PC. Our PC is an older computer which can't run Windows 11 but is otherwise sound. We have files on this computer which we need to access. When we try to open Word or Excel we get a window saying "Something went wrong. Please try again later. 0X80070426" which indicates that an update has been unable to install, presumably an update for Windows 11. Is there a way to turn off updates for Word and Excel and use them in their prior (perfectly acceptable) version? I can't get an answer, or a person, from Microsoft.DurahamDec 20, 2025Copper Contributor26Views0likes2CommentsShortcuts now requires shift after windows update
I’m using a Belgian AZERTY keyboard on Windows 11 with Microsoft 365 Excel. Until recently, I could trigger shortcuts such as “Increase Decimal” command using the Ribbon access key sequence Alt → H → 0 by pressing the unshifted “à” key. After the latest Windows update, Excel only recognizes the digit 0 if I press Shift + à during the sequence. This breaks my workflow because I don’t have a numpad and my Quick Access Toolbar is already optimized for other commands. Question: Is there a Windows or Office setting that changed how Ribbon access keys interpret digits on AZERTY keyboards? How can I restore the old behavior so the unshifted “à” key acts as 0 in Ribbon sequences?ASterckxDec 18, 2025Copper Contributor7Views0likes0Commentso365 apps end of support in Server 2016
Hi, As per https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/windows-server-support I know that running 0365 apps on Server 2016 will no longer be 'supported' beyond Oct 2025 but what exactly is meant by 'supported'. Will it: A: Immediately cease to function. B: Keep working but with no feature or security updates (obviously not something we want to do for long !). Migrating to Server 2025 will buy us more time, but I would still like to know exactly what this 'end of support' means. Thanks.BoblarMar 12, 2025Copper Contributor542Views0likes3Comments1 TB storage with subscription of Office 365 not assigned
I have had a subscription to Office 365 for over 5 years. Just received an email stating that my cloud storage (considerably less than 1 TB) was full. How do I set up the 1 TB cloud storage. Also, how do I set up saving files to my computer and not to One Drive.EastTexasVetSep 11, 2024Copper Contributor2.8KViews0likes3CommentsStandalone office 2019 and Office 365
Our office is currently using standalone installs of mostly Office 2019 and some Office 2021. I understand the support will end this year for them but will they still work with Exchange online if we go with Microsoft 365 Business Basic subscription? We only have 30 or so users and cannot justify the cost of moving everyone to the next step up. I work for a small government agency and all costs are very scrutinized. I anticipate we could in the next couple years, but not before the October deadline. Will the older office clients get blocked like happened to Office 2013 and 2016?shannonskiverMar 16, 2023Copper Contributor1KViews0likes0Comments- vbaksanSep 15, 2022Copper Contributor519Views0likes0Comments
- Bjub2526Jun 02, 2022Copper Contributor504Views0likes0Comments
- henry1015May 11, 2022Copper Contributor397Views0likes0Comments