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  • sergioandreslq's avatar

    eDiscovery is NOT working correctly with KeyQL Sensitive Type

    Hello team, I am running in eDiscovery using KeyQL or Query builder data at REST in EXO (Stale emails) that contain sensitive Info like: Canada Social Insurance number. The query run correctly, however, the output statistics pull out other type of sensitive Info, this means that the eDiscovery is not discovering what is was requested in the KeyQL query. Canada Social Insurance Number a2f29c85-ecb8-4514-a610-364790c0773e KeyQL Query: (SensitiveType:a2f29c85-ecb8-4514-a610-364790c0773e|1..|85..100) AND Date>2025-01-01 Please see the output of the Query: In addition with this problem, Why we can't delete the stale emails using as condition the "Sensitive info", so, If I need to delete the emails before 2020 with "Canada Social Insurance number", how can I do it? It will be almost impossible if the cybersecurity team needs to do with the end-user email by email? Best regards,
    sergioandreslq
    Copper Contributor
    Jun 06, 2025
    ediscovery
    eDiscovery Premium
    ediscovery search
    purview
    240Views
    1like
    3Comments

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