Recent Discussions
Exchange Server Mail Stuck on Queue due to Microsoft Bug 01/01/2022
There is a live Bug going on in On premise Exchange. To resolve the issue Please Disable your Antimalware filter just for now so you can start your communication again. Please note that this is not final solution. this is just workaround for now Please follow the below step: Go to This location “C:\Program Files\Microsoft\Exchange Server\V15\Scripts\” and run Disable-Antimalwarescanning.ps1 Follow Microsoft Article if you need help to run the command https://docs.microsoft.com/en-us/exchange/disable-or-bypass-anti-malware-scanning-exchange-2013-help Restart Transport Service New-SettingOverride -Name "DisablingAMSIScan" -Component Cafe -Section HttpRequestFiltering -Parameters ("Enabled=False") -Reason "Testing" Following third step is not necessary. This step is necessary only if you have third party malware agent.
Email approval Button missing in Hybrid Scenario (Complete solution with troubleshooting)
In pure cloud or pure on-premises environment email approval works fine without any error. But in Hybrid scenario it’s very difficult to make sure email approval works when users are in cross premise environment. If you look for Microsoft Doc or any other third-party document, you won’t find any proper document. Here I am sharing one full step including all kinds of troubleshooting. The key and only factor of working with email approval is TNEF (Transport Neutral Encapsulation Format). TNEF, also known as the Transport Neutral Encapsulation Format, Outlook Rich Text Format, or Exchange Rich Text Format, is a Microsoft-specific format for encapsulating MAPI message properties. All versions of Outlook fully support TNEF. Outlook on the web (formerly known as Outlook Web App) translates TNEF into MAPI and displays the formatted messages. Other email clients that don't support TNEF typically display TNEF formatted messages as plain text messages with Winmail.dat or Win.dat attachments. Step by step demonstration to resolve email approval issue: The email approval button was missing because you have disabled TNEF or TNEF is not enabled. To enable TNEF log into your exchange server and run two PowerShell command in your exchange management shell. Get-RemoteDomain | Select Name, DomainName, TNEF*, Trust*, AllowedOOF*, IsIn* [To check ] Get-RemoteDomain | Set-RemoteDomain -TNEFEnabled $true [To change] After you change the TNEF you will see Approval button reappeared in your outlook. But it will create you another problem. Your email will start getting Winmail.dat as attachment. To resolve the issue, you have to change the setting from your ECP. You are receiving Winmail.dat because you made the change only from exchange on premise side. You did not changed some from office 365 side. You have to make sure Rich text format is disabled or you can use HTML or plain text. Because not everyone can read or convert rich text format. Login to office 365 admin portal and navigate to exchange admin center (convert to classic exchange) Select mail flow Inside mail flow select remote domain Select Default one and make necessary changes (Screenshot-1) If you have only one create a new one for your custom domain Click plus and keep everything same except same option (Screenshot-2) In domain name place use *.contoso.com After everything setting properly sometimes you might see some approval might fail with a NDR message To resolve the issue, add all the on-premise system mailbox in office 365 as mail contact. First find system mailboxes from on premise using below command. Login to on premise exchange management shell and run below command Get-Mailbox -Arbitration | Fl Name, DisplayName Add them into office 365 as mail contact following below format. Format: SPTP:Email address removed Replace System mailbox value with the value you found from on premise Replace custom domain with your domain name. Example: SMTP:SystemMailbox{2CE344-31E-D-9D7-A7C7D7A0DAA}@contoso.com Give first name, last name, and display name whatever you want. Just make sure you add email address according to format. Go to Office 365 exchange admin center Go to recipient Go to contact Click add contactIntroducing advanced deployment guides to make your Microsoft 365 deployments easier!
If you're an IT pro, you know that finding valuable tools to help you manage users in your organization is key to running an efficient environment. The FastTrack team just announced the availability of advanced deployment guides-now available in the Microsoft 365 admin center and https://setup.cloud.microsoft/?Q=TechCommunityBlog! These new guides help IT pros plan and configure Microsoft Cloud services for a smoother deployment experience. Check out the FastTrack team's latest blog post to learn more: Deploying Microsoft 365 just got easier - Introducing advanced deployment guides!FastTrack FAQ and Links
What is Microsoft FastTrack? Microsoft FastTrack is our customer success service designed to help you realize business value faster with the Microsoft Cloud. Discover what's possible, plan for successful rollouts, and onboard new users and capabilities at your own pace. Access best practices, tools, resources, and experts committed to make your experience with the Microsoft Cloud a success. Visit http://fasttrack.microsoft.com/ and http://fasttrack.office.com/. https://blogs.office.com/2015/10/07/the-evolution-of-microsoft-fasttrack-the-customer-success-service/ (Blog Post) https://mspartner.microsoft.com/en/us/Pages/Solutions/fasttrack.aspx#overview for Partners https://technet.microsoft.com/en-us/library/office-365-onboarding-benefit-process.aspx https://technet.microsoft.com/en-us/library/office-365-onboarding-benefit.aspx http://fasttrack.office.com/envision/fasttrack-faq https://success.office.com/en-us/roadmap http://fasttrack.microsoft.com/fasttrack.portal/fasttrackaccount/signin FAQ Q: What is FastTrack Center? The FastTrack Center is a team of hundreds of engineers around the globe, committed to providing IT professionals and partners with a successful Office 365 experience. Our FastTrack Engineers will provide you with remote and personalized assistance to help you prepare your technical environment and ensure a smooth onboarding and migration experience. Eligible customers will be contacted by the FastTrack Center within 30 days of purchase. FastTrack resources and services are included in Office 365 for customers with at least 150 seats of Office 365 Enterprise SKUs, paid Government and Education SKUs, Kiosk SKUs and Non-profit SKUs. Q: What does FastTrack enagement look like? 1. Kicking off Onboarding to Office 365 Within 30 days of purchasing, a Microsoft FastTrack Engineer will contact you to assist you through onboarding with a kickoff meeting. 2. Assessing your environment Your FastTrack Engineer will work with you to assess your current environment, and determine any areas of your existing infrastructure that should be changed to ensure a great experience. 3. Remediate any issues Your FastTrack engineer will provide you with a checklist and plan to remediate any issues that were surfaced during assessment. 4. Enabling core capabilities Your FastTrack Center team will work with you to ensure that Office 365 is ready to use, user licenses are assigned, and eligible services are migrated. Q: What happens when I sign into FastTrack? When you sign into FastTrack with your work or school ID, you gain access to a set of tools and resources to help you plan for and drive your Office 365 implementation and adoption projects. This is also the place where you will be able to share plans and documentation with your FastTrack Engineer, as well as redeem offers you or your partner may be eligible for. 1. Create a Success Plan Build tailored success plans including technical implementation and user adoption strategies across Office 365, EMS, Azure and other services. 2. Redeem Offers Learn about and redeem special offers that your organization may be eligible for, and Learn about and redeem special offers that your organization may be eligible for. 3. Plus... Set up a trial for your team to experience Office 365, stay informed about your FastTrack Center status, and access adoption guidance and project templates during your planning process. Q: What customers qualify for Microsoft FastTrack for Office 365? Eligible SKUs: Customer who purchase licenses for at least 150 seats for a new Office 365 tenant and in one of the following plans for Office 365 service are eligible to receive the new FastTrack Onboarding and Migration benefit.: Office 365 Enterprise plans (E1, E3, E4) Exchange Online Plan 1 and Exchange Online Plan 2 Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive Standalone plans. Office 365 Government plans (G1, G3, G4) Paid Office 365 Education plans (A3, A4) Excluded SKUs: Office 365 Kiosk plans (K), Office 365 Midsize business plans, Office 365 small business (P1), Office 365 small business (P2) plans, Yammer Enterprise standalone plan; Office 365 Dedicated and ITAR-support plans; and any Office 365 service plan purchased through a third party that is contractually obligated to provide support for the Office 365 service are ineligible. Q. When will the new FastTrack be available? A. Eligible customers can receive Adoption Planning assistance, Onboarding and Migration services from the FastTrack Center today. Q. How do I learn about new updates? A. FastTrack is a service that is constantly evolving. We will publish upcoming changes as part of the Office 365 Roadmap. Visit roadmap.office.com to get the full list of future updates. Q. What onboarding and migration services does the FastTrack Center provide? A. For more details, please review the service description. Q: Are the Onboarding and Migration services retroactive? FastTrack Onboarding, Migration, and Adoption Planning services can be used at any time and are available to any customers that purchase eligible SKUs +150 licenses.active? Q: Will Microsoft migrate customer data as part of Onboarding? Yes. As of July 1st, 2015, mail migration is included as a part of the service benefit. Additional data migration services will be made available shortly, follow our roadmap at roadmap.office.com to learn more. Q: Is there pre-work before onboarding, does the FastTrack engineer help with this? The FastTrack engineers will run pre-onboarding checks to identify any readiness tasks required for the customer’s infrastructure prior to onboarding. If such tasks are required, the FastTrack engineer will advise the customer or preferred partner to complete the tasks before onboarding can begin. Such tasks might include providing additional hardware for identify management, upgrading the infrastructure to supported software or updating the network. If during pre-onboarding check, the customer requires additional assistance outside of the scope of the FastTrack engagement and does not have a preferred partner to work with, the onboarding expert will suggest the customer be contacted by a qualified partner to assist. If the customer agrees, a Microsoft qualified partner will contact the customer. Section 3 provides more details around this. Q: What languages and markets is FastTrack available in? FastTrack is available in all markets. The FastTrack Center provides remote assistance in the following languages: Brazilian Portuguese, English, French, German, Italian, Japanese, Spanish and Traditional Chinese. In addition, FastTrack.microsoft.com will be available in English only at release (Oct 7th). The content will be released in the languages above in November. Q: Do I need to utilize the FastTrack services within any particular timeframe? No. A customer can use the benefit at any time, as long as their subscription is active. Q: How long is the typical onboarding and migration enagement? That depends on the customer’s and their partners scheduling needs, and their environment. However, an average onboarding assistance will last roughly 4-6 weeks. Microsoft will stay engaged with the customer and partner until all eligible Office 365 applications (such as Exchange, SharePoint, Lync, Office ProPlus, and Yammer) are provisioned and ready to use.
Exchange Hybrid DNS and Certificate
Hi, I am currently planning Exchange Hybrid (Exchange2019) in a test domain. The current configuration is Internal Exchange 2019 servers are load balanced through a third party load balancer and a DNS entry of mail.domain.com is used for all https services such as ews, auto discover etc. There is no external access to Exchange A single Internally generated certificate with multiple SANs is used which includes mail.mydomain.com, imap.mydomain.com, pop.mydomain.com etc. It is bound to the IMAP, POP, IIS and SMTP services There are no edge servers and incoming and outgoing email is delivered through a third party appliance. I will however introduce an edge server to be used for secure email between Exchange and Exchange Online. I'm a bit confused about what the externally supplied certificate required for Exchange Hybrid and DNS entries should be in order to configure the HCW. 1) Does the external certificate required for the Transport certificate replace the existing internal certificate already on the Exchange servers. i.e. I would need to create a new external certificate with all the SANS I have already and use this certificate on the same Exchange Servers and for the same Exchange services as well as installing it on the new Edge server? If the certificate does replace the existing certificate I presume that I would need to keep the same DNS name i.e. mail.mydomain.com and configure this on the external DNS server If the certificate does not replace the existing certificate would it only be installed on the edge server? If the certificate is only installed on the Edge server I presume I can create a DNS entry called say mailhybrid.mydomain.com and a certificate to match. This cert will only be installed on the edge server and has no bearing on the internal Exchange servers and I will not need to replace the certificate on them. 2) The HCW asks for the organization FQDN which I believe is used to configure the outbound connector from EOP to on-premises. I presume this would be configured on the Edge server. Would the FQDN be what I am already using internally i.e. mail.mydomain.com or would it be mydomain.com or does it relate to the transport certificate selected earlier and could be anything such as mailhybrid.mydomain.com. Sorry for all the questions and I hope they make sense.SharePoint 2013 Migration Offer Available from FastTrack
Today we launched the SharePoint 2013 Migration Offer to help customers move data to Office 365. This is a limited time offer for the Microsoft FastTrack team to move your on-premises SharePoint 2013 content to SharePoint Online and OneDrive for Business. You must request this offer before March 31, 2017. When you leverage this offer, FastTrack will assess your SharePoint 2013 environment prior to migration and will provide guidance on what content can be migrated and remediation options available. Team site migrations to SharePoint Online includes migrating document libraries and documents, list and list items, site title, site logo, and others. My site migrations to OneDrive for Business include documents, folders and folder structure, and documents & folders permissions and sharing. Refer to the offer https://fto365dev.blob.core.windows.net/media/Default/Resources/SharePoint%202013%20Migration%20Offer%20FAQ_Public_September2016.pdf a complete list items available for migration. To get started with the offer http://fasttrack.microsoft.comand request the offer from the list of available offers. The offer is available to customers with at least 150 licenses for an eligible service or plan for your Office 365 tenant. To learn more about eligible services and plans, see https://technet.microsoft.com/en-us/library/mt651701.aspx. Threre is no fee for the services provided by the migration offer, so sign in and request the offer today. Brian Shiers
How to become a Fast Track Partner
Hi community, we already partners and deliver added value to our customers through other programs and we are interested in being part of the fast track program, is there anyone here who can kindly guide us on how to become a fast track partner? Thank you in advance for your support.Connecting with people to drive adoption
Today, the move to the cloud is broadening how IT pro roles are perceived—providing more opportunities for you to participate directly in business decision making and strategy development. Many of you are likely involved in—or even directly responsible for—increasing Office 365 adoption to speed your company’s ROI and improve productivity. And if you’re like a lot of the IT pros I’ve talked with, you’ve recognized the need to develop or deepen a new set of skills that can help you succeed. The evolution of your role might require you to work more closely with users than you have in the past. So, your people skills—leadership, communication, relationship-building—take on increased importance in helping you: Engage users and overcome their reticence to technology change. Understand users’ needs, and then match those needs to Office 365 capabilities. Create an implementation plan to motivate and train users. For now, we’ll explore three ways you might engage users and overcome their reticence to technology change. In future posts, we’ll take a closer look at understanding and matching users’ needs to Office 365 capabilities and creating an implementation plan. Be sensitive to how stressful this can be for some users Anxiety about learning something new can galvanize into fear-avoidance behaviors that can make adoption even more challenging—for you and for your users. As Mott MacDonald Business Architect Simon Denton stated, “We’re in a time now where we can’t just expect people to use what we provide…Employees want to understand how a new product is relevant to them and their work, and how it will help them with their clients.” For https://blogs.office.com/2016/04/15/driving-successful-adoption-of-office-365-at-mott-macdonald/, the best approach to encourage Office 365 adoption was to use customized posters and email templates from http://fasttrack.office.com/, and by identifying and engaging its employees most interested in and enthusiastic about the new Office 365 capabilities as technology champions. These champions played critical role in communicating about the transition with colleagues across the organization. Putting more effort into promoting, supporting, and fostering adoption paid off for Mott MacDonald in the higher level of engagement employees demonstrated throughout the transition process. Consider exactly what users might be resisting The user reluctance you see could be about more than the technology change itself. Research has shown that in many cases, people are just as fearful about social change—how the relationships they’ve built within and across teams will be affected—as they are about adopting new technologies. However, you know that Office 365 will enable them to develop even closer relationships with co-workers because they’ll have tools at their fingertips that enable stronger collaboration. As Harold Groothedde, technology solutions director at https://msenterprise.global.ssl.fastly.net/wordpress/2017/03/Coats-Case-Study.pdf explains, with Office 365, “Employees can communicate with one another instantly, in any way that suits the need.” He adds that Coats has been able to “connect a workforce fragmented across many sites and time zones in a seamless way.” From email to video calls, the new collaboration channels at Coats allows employees to connect with each other directly and instantly—in a way that’s most comfortable for them. Show users how much better work is going to be Go beyond project schedules, deployment details, and training. Most of us are working on almost twice the number of teams we were five years ago. Juggling more projects that involve more people can make it even more challenging for us to step out of our comfort zones. We become so totally focused on getting things done, that we just find what works and stick with it. That’s why it’s important to take the time to help users understand how Office 365 can make their work lives better. And how even small changes can have a big impact on their productivity. James McGlennon, EVP and CIO at https://blogs.office.com/2017/01/31/liberty-mutual-launches-an-it-transformation/, shared that Office 365 puts “business analytics tools in the hands of everyone, not just analysts and power users…to drive product innovation.” You might even find opportunities to reassure them about what won’t change. At Liberty Mutual, for example, day-to-day operations haven’t changed dramatically, but better collaboration across different business units has increased accessibility to more information and valuable insights—enabling employees to make better decisions. What’s next? The tips I’ve discussed here are just a few of the ways you can more effectively engage users to overcome their fear of technology change. Check out http://fasttrack.microsoft.com/ for resources, tools, and expert guidance to help you successfully drive adoption. And learn how other companies have successfully increased adoption by taking a look at our case study series about approaching adoption as a marketing campaign and outsourcing adoption. Also, be sure to download the introduction of the https://go.microsoft.com/fwlink/?linkid=843464 for end-to-end planning and implementation guidance.
Plan for Office 365 migration and adoption success
For the final post in our series that began in April as part of the Tech Community's Driving Adoption theme, I wanted to round things out by talking about why creating a plan is so important to a successful transition to Office 365. I have to thank @Jeff James for providing such a great lead-in for me with his June post, "Celebrating Migration to Office 365." He did an excellent job of illustrating why making the transition to Office 365 requires a good plan. Or as legendary American professional baseball player, manager, and coach Yogi Berra put it, "If you don't know where you are going, you'll end up someplace else." In his own inimitable way, Berra cautions us about the potential risks that come with a lack of proper planning, and emphasizes just what makes planning so important. Creating a plan provides the opportunity to clearly articulate what needs to be done, how to get it done, who will get it done and what they'll be doing, and when it will be done. For everyone, top to bottom. With this in mind, let's take a closer look at three key aspects of planning that can lead to successful project outcomes. Create the plan. The idea that you need to make a plan might seem obvious, but too often, major projects begin without clear plans in place. Make sure you carve out enough time for you and your team to develop a viable plan. If you're working with a technology or services partner, it might be tempting to leave all of the planning details entirely to them. However, if you're responsible for driving Office 365 adoption, you should take an active role in the development of your organization's transition plan. This effort ensures that you're up to speed on every aspect of the plan, and enables you to solidify the support of top-level sponsors and recruit champions to help you build excitement among users. Share the plan. Now that the plan is complete, you'll want to get the word out to everyone across your company. Because you've been actively involved in planning your organization's transition to Office 365, you can more easily articulate what's going on throughout the process to management, colleagues, and users. Your planning experience will also help you develop and provide more effective training for users. And you'll be better at evangelizing the benefits of Office 365, which will, in turn, motivate users to adopt Office 365 more quickly. All of this hard work pays off for you, too, as your enhanced value to your team helps advance your career. Follow the plan. To get the most out of your plan, you have to follow through on it. That means more than ensuring that Office 365 is up and running. You have to stay focused on the specific, realistic goals and expectations you've committed to, measuring progress and performance against the success criteria you've established, and reporting outcomes. You'll need to monitor where adoption is lagging and devise new ways to train and motivate users over the longer term. Following a plan doesn't mean there's no room for flexibility. In fact, a good plan adds agility by taking the guesswork out of day-to-day tasks. Wondering where to start? Consider the https://fasttrack.microsoft.com/office/envision/createplan available through http://fasttrack.microsoft.com/. Through this collaborative environment, you and your team can work together to capture your business case, onboarding, and adoption plans all in one place.Archive migrations
Does FastTrack migrate archive mailboxes at all? We have a customer with 60TB sitting inside Symantec Enterprise Vault on-premises wanting to move the contents into Exchange Online. I know we can do this with tools (and have a number of times), or even export to PST and use the PST Import Service in Office 365. I don't see any mention of archive migrations on the FastTrack Benefit Overview page but I do know they use the Binary Tree tools which support this so thought I'd ask.
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