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Windows OS Platform Blog
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Mobile Plans moves to the web

HunterM's avatar
HunterM
Icon for Microsoft rankMicrosoft
Aug 28, 2025

One less app, one better experience for connecting to cellular data

Windows is retiring the built-in Mobile Plans app to simplify how you connect your PC to mobile data. Instead of using Mobile Plans app to buy or manage cellular plans, you’ll use your web browser an...
Screenshot of a dialog box requesting permission to share cellular device identifiers from eSIM profiles in Windows Settings
Updated Aug 28, 2025
Version 1.0
5G
Cellular
Connectivity
dsmlife's avatar
dsmlife
Copper Contributor
Jun 11, 2026

So what about someone like me that has a lte windows device that doesn't support esim .. I'm having issues with my device showing the SIM but showing no Internet access. This is terribly broken and I see no solution other then change to Linux to make the lte function again.. 

  • HunterM's avatar
    HunterM
    Icon for Microsoft rankMicrosoft
    Oct 02, 2026

    Hello, I'm sorry to hear you're having problems with your LTE device. The change we announced here is for eSIM management and should not apply to physical SIM devices. I would recommend talking with your mobile provider for troubleshooting steps, and checking this help page for more details: Cellular settings in Windows | Microsoft Support