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Windows IT Pro Blog
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Windows App general availability coming soon

Hilary_Braun's avatar
Hilary_Braun
Icon for Microsoft rankMicrosoft
Aug 01, 2024
We are delighted to announce that the Windows App for Windows, Web, iOS, and macOS, currently in preview, will be generally available this fall. Also announced for this fall is the Windows App for An...
Updated Aug 01, 2024
Version 1.0
windows 365
RomanRabodzei's avatar
RomanRabodzei
Copper Contributor
Oct 31, 2024

I'm having a problem with Windows Apps on Mac. Previously, I used the old Microsoft Remote Desktop and did not have any issues.

 

The environment I use:

Macbook Pro M1 macOS Sequoia Version 15.1 (24B83)

Windows Apps Version 11.0.6 (2417)

Windows Apps Beta Version 11.0.6 (2417)

Windows365 Cloud PC (16vCPU, 64GB)

Microsoft Teams version 24257.205.3165.2029

 

The issue:

When I use Microsoft Teams for calls, I and the person or people I'm talking to sound like robots in slow motion. If I disable "Enable optimizations for Microsoft Teams" from the Windows Apps settings, the sound works OK, but my camera stops working. It shows "redirected" in the Teams configuration, but it works if I open the Camera app on the Cloud PC.

 

Any suggestions or ideas? I already tried to downgrade/reinstall the apps - the same issue.