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Purchasing Windows 7 ESUs as a Cloud Solution Provider

Poornima_Priyadarshini's avatar
Nov 26, 2019

Support for Windows 7 ends on January 14, 2020. While many customers are well on their way to deploying Windows 10, Microsoft understands that everyone is at a different point in the upgrade process. Businesses of any size with Windows 7 Professional or Windows 7 Enterprise can purchase Windows 7 Extended Security Updates (ESUs) through the Cloud Solution Provider (CSP) program beginning on Monday, December 2, 2019.

Windows 7 ESUs are sold on a per-device basis and are available for purchase in 12-month increments only. As a result, you cannot purchase ESUs for partial periods (e.g. six months). Coverage will be available in three consecutive 12-month increments following Windows 7 end of support on January 14, 2020, and the price will increase each year. 

If you are a CSP partner, here are the steps[i] you need to follow to purchase Windows 7 ESUs on behalf of your customers:

  1. Visit the Partner Center.
  2. Select Add products > Select > Software, then filter the results to Type: Software Subscriptions, and Term: 1 year.
  3. Select Windows 7 Extended Security Updates from the Products list, indicate the quantity of Windows 7 ESUs desired, select Add to cart, and complete the transaction. 


Purchasing Windows 7 ESUs through the Partner Center

Once the order is completed and processed, you will see the keys appear in the Partner Center within the hour—and the indirect reseller or end customer will see them in the Microsoft 365 Admin Center.

 
How Windows 7
ESU purchases, and number of licenses for each MAK key, appear in the Partner Center.

Each transaction for Windows 7 ESU licenses will generate a unique MAK key. If a customer purchases Windows 7 ESUs at multiple points in time, CSP partners will be able to see the full list of transactions in the Partner Center for that customer. The customer will also see the MAK keys and associated licenses in their Microsoft 365 Admin Center.

CSP partners purchasing Windows 7 ESUs on behalf of multiple customers will be able to see the full list of customers they’ve transacted with in Partner Center, as shown below.

For more information on how to install, activate, and deploy ESUs, see How to get Extended Security Updates for eligible Windows devices. For more information on how to process the Windows 7 ESU transaction, see Sell software subscriptions through CSP

If you are an indirect reseller and looking to purchase ESUs, you will need to find an indirect provider. If you are a customer looking to purchase Windows 7 ESUs through a CSP partner, you can find a CSP through the Microsoft Solution Providers database.

[i] The interface and steps shown may differ slightly depending on how you access the Partner Center.

Published Nov 26, 2019
Version 1.0

16 Comments

  • AmberNN's avatar
    AmberNN
    Copper Contributor

    Stephanvh do you know about any ETA to resolve this issue with SPLA licensing? January, 14 is coming soon, and looks like partners won't be able to install updates released on January- even if want to pay some $$$ to Microsoft for ESU.

  • Mani000's avatar
    Mani000
    Former Employee

    Although, the Windows 7 ESU was expected to be available by Dec 2, 2019, it is still currently not there in India. Any information about the prices involved or when would it be available in India?

  • Upgrading to Windows 10 is a lot easier.

    It's been more than 10 years, it's really time to upgrade from Windows 7.

    Windows 10 is now a solid OS, at first it wasn't but now after 5 years it is.

  • I guess MAK keys will work very well with ordinary, persistent desktops. But how about non-persistent desktop that are based on a single golden image? How do we activate those? These desktops will not 'remember' the MAK activation as they are, well eh ….non-persistent. Do we activate the golden image, update the image and will all 'clones' be able to use this updated image (without specific local activation)? When we need to activate non-persistent images, there is a need for activation every time the desktop starts up. That adds up to a lot of activations. What would the proposed solution be, as I believe there are still a lot of VDI and alike environments still based on Windows 7 where the customer wants to ESU to extend the support and buy some extra time for upgrading.  

  • Stephanvh's avatar
    Stephanvh
    Copper Contributor

    For SPLA you can't buy esu (spla doesn't have sa) - we're also looking for a way to solve this

  • alex335678's avatar
    alex335678
    Brass Contributor

    This continues to be a challenge to purchase this license under SPLA or CSP. All the distributors, we primarily work with Insight and CDW are unsure of how to purchase the Windows Server w-08 R2 ESU. Under CSP, there are only Windows 7 patches that do not work on Windows Server, and under any other hosting/SPLA model it is not included in any price lists. In general, we’ve been getting the run around from MS and distributors for months now and were told for the December CSP ESU only to find out that is just Windows 7.

     

    If someone can reach out, we are struggling with this and have significant business with MS.