The process by which Universal Print and the Connector retrieve a printer’s capabilities from its driver is described here: Getting capabilities for the printer registered through Universal Print connector.
There are two common reasons why users may not see all the settings available when the printer is installed locally:
- IPP Limitations or Gaps in Universal Print Support
Some advanced settings may not have a corresponding representation in the IPP standard, which Universal Print uses to describe printer capabilities. Alternatively, Universal Print may not yet support the relevant IPP attribute. This is typically the case for advanced features not listed in the documentation linked above.
- Unrecognized Setting Names in the Driver
If the missing setting is listed in the documentation, the issue may be that the printer driver uses a name that Universal Print does not currently recognize. In such cases, the Universal Print team can add new mappings between the driver’s setting names and the corresponding IPP attributes.
If you suspect the second reason applies, or if you have questions about adding support or potential workarounds for using an advanced setting, please reach out to Microsoft Support.