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Manage Windows driver and firmware updates with Microsoft Intune

David_Guyer's avatar
David_Guyer
Icon for Microsoft rankMicrosoft
Jun 26, 2023
We're excited to announce the general availability of Windows driver and firmware update management policies and reports in Microsoft Intune! This new functionality in Intune makes it easier to kee...
Updated Jul 14, 2023
Version 3.0
device management
servicing and updates
David_Guyer's avatar
David_Guyer
Icon for Microsoft rankMicrosoft
Sep 22, 2023

patroklos  The first thing to check is that the devices are sucessfully scanning Windows Updates, and that the Allow Drivers setting in Update Rings (which maps to ExcludeWUDriversinQualityUpdate policy) is set to allow drivers.  Scanning Windows Updates is how we get the list of applicable driver updates.  And if the ExcludeWUDrivers   setting is enabled/configured, it will block drivers from being downloaded and installed at the client.   This is working for other devices in other policies, so I'm guessing these are configured correctly, but it's worth checking.  If that's not it, please open a support ticket, or DM me so I can get your tenant info and we can investigate a bit more.

 

LDR2688  Make sure you've enabled the Windows data collection setting in Intune.  Without this being configured, we are unable to collect and process client diagnostic data, which we use to show when devices are downloading, installing, complete, or even if there's an error.