Microsoft"Security is a shared responsibility." Indeed. You planning to talk to Dell refurbished about the fact that they are selling cloned machines with duplicate SIDs to their (primarily) small business customers? The fact that you require a $400 support case to get this workaround when it's your introduction of an issue caused by one of your vendors, is an insult to these impacted customers. This issue is their responsibility. Currently they, nor you, give good solutions to customers - who no fault of their own- are now stuck with machines that must be reinstalled.
