dlsherson thank you for your candidness. I opened azure ticket 120030421001630 on March 4th and have only received a single response asking for a me to generate the zip file using the fslogix support tool. I did that and have been following up to no avail - radio silence. I need someone to help me ASAP since these issues are jeopardizing my WVD project and my credibility with my client.
I don't know if my problems are widespread or limited to my deployments, but it is troubling that these issues exist with between Flagship Microsoft Software products like Office and Microsoft WVD/FSLogix. I understand the need to raise tickets to raise awareness in various MSFT teams, but I believe that highlights an internal shortcoming. How do we get someone involved at the WVD Product Ownership level pointing out that WVD is not a viable production VDI solution in it's current status and that it is going to take a concerted efforts and prioritization of the Office, OneDrive, WVD, and FSLogix teams to make it so? I really hate complaining, but I honestly believe MSFT is letting massive potential for revenue rot on the vine as long as these issues exist.
My issues since implementing FSLogix on WVD are:
1) Microsoft Office will not activate or requires frequent reactivation
2) OneDrive requires re-logging in way too much <- you mentioned this is a OneDrive shortcoming
3) Outlook will not persist mail profile settings such as accounts or account passwords
4) Citrix Files will not stay logged in <- less worried about this since my plan was to migrate everyone to OneDrive.
Thanks