Windows 365 introduced the Cloud PC four years ago, securely streaming personalized Windows desktops, apps, settings, and content from the Microsoft Cloud to any device. Windows 365 and its integration with Microsoft Intune sets the standard for simplicity in cloud endpoint management. At the same time, we are constantly looking for new ways to accelerate IT decision-making, enhance the quality of outcomes, and uncover cost-savings opportunities for our customers. The release of Copilot in Intune support for Windows 365 is one step of many on that journey, enabling IT administrators to leverage advanced AI-driven insights and automation to manage their Cloud PCs more effectively.
In this blog, we will cover the capabilities that we have released into general availability. Learn more about Copilot in Intune with Windows 365 to get started today.
Simplify Cloud PC management
Copilot in Intune helps endpoint admins quickly get information about their Windows 365 Cloud PCs wherever they are in the Intune portal. Suggested prompts quickly provide data and insights that are contextualized to the Windows 365 page that the admin is viewing, providing both summarized trends and per-Cloud PC content. From anywhere within Intune, admins can use natural language to discover prompts to get the same insights—potentially combining Cloud PC information from Windows 365 and device information from Intune—for a holistic understanding of what they are investigating.
IT administrators can manage costs more effectively from a single portal by using Copilot in Intune. By combining license inventory data from the Microsoft 365 Admin Center with user assignments to provisioning policies in the Windows 365 pages, Copilot helps streamline cost oversight and resource allocation.
Copilot in Intune can offer guidance, like the availability of Cloud PC licensesIdentify and resolve issues
Discover issues and identify solutions without having to navigate across multiple interfaces. Copilot can summarize relevant connectivity metrics to identify areas of focus and provide suggested mitigations to improve performance. Prompts that can help in identifying issues could include “Summarize Cloud PCs that cannot connect” or “Show Cloud PCs that are undersized”.
Copilot in Intune offers guidance on performance and usageGet in-context recommendations
Windows 365 has a rich set of reports to help admins get the information they need to troubleshoot issues, plan their environments, and manage costs. By combining the data available today with the natural language capabilities of Copilot, admins can now move directly from data to insights. These insights lead to actionable recommendations supported by Windows 365 documentation, streamlining IT management processes.
What’s next
The AI journey for Windows 365 has only just started. Microsoft is continuing to look for new ways to simplify the IT admin experience and reduce complexity for customers. In the future, we will continue to evolve our tool and AI experiences to centralize insights and automate common workflows to help admins quickly prioritize workloads and remediate issues.
We invite you to explore the robust integrations available within Intune where AI assistance helps you easily manage end user connection quality, identify provisioning issues, and optimize your licenses into streamlined process with Copilot. To get started or learn more about our enhancements visit Copilot in Intune with Windows 365.
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