Trust in leaders and their strategic vision is essential for driving an AI-powered workplace. When leaders truly listen and respond, employees feel heard, and they lean into shared objectives. This isn’t just an abstract principle—it's something we can see and measure. And IT is the backbone that makes those meaningful connections possible. Engage is designed to bring leaders right into the heart of day-to-day work, sparking open, two-way dialogue and connecting people and knowledge across teams and business silos. In fact, over a quarter of a billion unique connections are created each week on Viva Engage1.
With these principles front and center, we’re rolling out updates inspired by your feedback—features built to deepen trust, turn signals to action, and unlock knowledge across your organization. From smarter, AI-powered Copilot experiences to advanced analytics and segmentation, these enhancements help you turn scattered conversations into clear insights for your organization. Here are the latest features and AI-powered capabilities coming to you in Engage.
Agents in Communities
Community agent in Engage introduces AI-powered assistance to help communities thrive. Acting like a helpful community member, the agent uses your community’s knowledge to answer questions, surface relevant resources, and keep conversations moving. It can proactively identify unanswered posts and draft responses based on trusted content, reducing the burden on community managers and ensuring employees get timely information.
For organizations, this means stronger engagement and more efficient knowledge sharing. Community agent makes it easier to connect people with answers, scale expertise across teams, and maintain vibrant communities without adding extra workload.
Agents in communities are available in public preview for users with Microsoft 365 Copilot license. Check out our launch blog to learn more about public preview and how to get started.
Microsoft 365 Copilot in Engage
Copilot in Engage is now smarter, faster, and more personalized—designed to help you work more efficiently. Acting as your assistant, it enables you to stay up-to-date, catch up quickly, and benefit more from your experiences throughout Viva Engage. Copilot in Engage delivers the information you need, right when you need it.
Here’s what is available:
- Context-aware intelligence: Copilot adapts prompts based on where you are—community, campaign, storyline, or post—to maximize relevance.
- One-click catch-up and trending themes: Stay updated with summary cards and discover trending themes across your network, linking to dedicated feeds for more detail.
- Conversational, contextual search: Search within Engage to get results relevant to your current context, with options to broaden scope as needed.
- Smarter, connected writing assistance: Create richer posts efficiently with context from Teams, Outlook, and Microsoft 365 signals.
And if you’re looking to accelerate your Copilot journey at your organization, don’t miss the Copilot Adoption Community in Engage, a ready-made space with pre-built posts for peer-to-peer learning, sharing best practices, and getting the most out of Copilot in Engage.
Copilot in Engage is generally available for users with a Microsoft 365 Copilot license.
Engage Public Content in Microsoft 365 Copilot
All public Engage content is available in Copilot chat responses, making knowledge across your Engage network easily accessible and actionable for every employee. Copilot surfaces relevant conversations including discussion posts, Answers, discussions within events and leader posts so that if someone asks a question and relevant information is available in Engage, it will be highlighted in the Microsoft 365 Copilot response.
Engage public content in Microsoft 365 Copilot is generally available to all users with a Microsoft 365 Copilot license.
Community Themes and Sentiment in Community Analytics
Engage community admins can now quickly understand trending themes their community members are discussing within communities they manage. Leveraging the technology powering network and audience analytics, we help you keep up with the most popular themes from conversations in your communities. You can also review summaries of posts and sentiment trends across any period using the newly released custom date range capabilities! Network admins and corporate communicators can also access these advanced analytics across public communities.
Community themes and sentiment in community analytics is generally available for users with Viva Suite or Viva Communications and Communities license.
HR Org Filters & Activation Metrics
Organizational data filters enable users to filter analytics by employee attributes such as country, department, and job title. This capability is available to admins and corporate communicators through the ‘All filters’ panel in Network Analytics.
These filters offer insight into how different employee segments interact with Viva Engage. To support deeper analysis on onboarding and adoption, the dashboard also now includes two new metrics: Enabled users and Activated users. When paired with existing engagement metrics, these values provide a view of the engagement funnel across segments.
To further support data exploration, network-wide analytics can now be exported via the new Network Analytics CSV export, allowing networks to dive deeper into their data.
HR org filters and activation metrics are generally available for users with Viva Suite or Viva Communications and Communities license.
Storyline Targeting
Storyline targeting brings more flexibility and precision to leadership communications in Viva Engage. With this capability, leaders and their delegates can define a custom audience at the time of posting, without relying on pre-configured Leader Audiences. Audiences can be built using organizational attributes like reporting structure, country, department, role or job title; existing groups such as M365 Groups, DLs, or SGs; and even individual users by name. This flexibility ensures timely, relevant communication that reaches the right people with the right message. Notifications and delivery channels, such as Teams and email, continue to follow existing Storyline Announcement behavior, providing a seamless experience for recipients.
Storyline targeting is available in public preview and for users with Viva Suite or Viva Communications and Communities license. Learn more about how to sign up for public preview!
Multi-language Posts
Viva Engage now empowers global communication with manual multi-language posting. Authors can craft tailored messages in multiple languages—preserving tone, cultural nuance, and regional compliance—while readers seamlessly view content in their preferred language. Communicators can use different image and video assets for each translation. From leadership updates to global campaigns, this feature ensures inclusivity and clarity across borders, helping organizations connect confidently in today’s multilingual world.
Multi-language posting is rolling out to general availability in the coming weeks for users with Viva Suite or Viva Communications and Communities license.
AI Theme Moderation
AI theme moderation is now generally available! Engage network admins and corporate communicators can use theme moderation to keep an eye on conversations. Themes don’t have to be exact matches like keywords, instead themes can be either broad topics or specific words or phrases. Once we detect a conversation matches the theme, you can track the conversation, alert on it, take manual action, or mute it from feeds.
Theme moderation is always-on, working tirelessly on your behalf to scan and monitor conversations. It leverages the power of AI and LLMs to detect conversations across languages and context to extend the powers of moderators beyond what is possible through traditional keyword monitoring or human effort.
AI theme moderation is generally available and available for users with Viva Suite or Viva Communications and Communities license.
Post Tab in the Communications Dashboard
The Posts tab in the communications dashboard offers a new comprehensive feed to review your published posts (retroactive to May 2025). You can access detailed analytics to evaluate post’s performance, manage drafts and scheduled posts, and conveniently create new posts directly from this page.
The Posts tab includes filters that allow delegators and delegation team members to view posts they have created on behalf of others, as well as posts published on their behalf.
- View your published posts, and all posts published for you by your delegates (Created by filter).
- View your published posts, drafts and scheduled posts, and any or all posts that you've created for others (Owned by filter).
The Post tab in the communications dashboard is generally available for users with Viva Suite or Viva Communications and Communities license.
Live events produced with Teams Town Hall
Community admins can now host live events using the Teams Town Hall (TTH)² for production. Built for high-quality, large-scale event delivery, TTH enables organizers to use RTMP to ingest a studio-quality production feed, or to use Teams Production Studio which makes it easy to switch between sources like presenters, screen shares, videos and slides with a familiar Teams environment. Teams Town Hall support live captions, translations, and reactions³, as well as an open feed of conversations and questions. Live events with Teams Town Hall are available today and can support up to 10,000 real-time attendees.⁴ TTH is built for the future of enterprise events at scale.
Live events produced with Teams Town Hall is generally available. To learn more about how to use Events in Engage, join us at our upcoming webinar!
Segmentation
Segmentation in Viva Engage helps complex organizations deliver more relevant and personalized experiences at scale. By grouping employees based on attributes like region, department, or business unit, segmentation ensures that communities, storyline posts, and feeds are scoped to the right audience. This reduces noise and makes it easier for employees to find content that matters most to their work.
Segmentation enables targeted communication from leaders and communicators, supports compliance by limiting sensitive information to the right groups, and creates a sense of belonging by connecting employees with content that reflects their role and context.
Segmentation is generally available for users with Viva Suite or Viva Communications and Communities license.
What to do next?
Join us at Ignite!
If you are attending Microsoft Ignite in person or online, come to our session How Microsoft manages employee & executive communications with AI to learn about communication tools and methods, with special focus on the latest AI-powered innovations and roadmap for Engage.
Don’t miss our theater session Building Copilot momentum with community-led engagement in-person at Microsoft Ignite where we’ll be diving deeper into AI-powered capabilities including Copilot Adoption Community, Microsoft 365 Copilot in Engage, and agents in communities.
We're always looking for new ways to make Viva Engage better, and your feedback is a huge part of that. If you’re looking for more ways to connect with us:
- FREE! The Communicator's Guide to AI: LinkedIn Learning: aka.ms/TheCommunicatorsGuidetoAI
- AI for Communicators First Fridays: aka.ms/FirstFridaysDec and for previous sessions aka.ms/FirstFridaysPlaylist
- Join us! What’s New with Events in Viva Engage webinar on December 4, 2025 at 8:00am PT: https://aka.ms/VivaEngage/Eventswebinar
- Come to our webinar, Copilot Adoption in Viva Engage with Micron on December 9, 2025 at 8:00am PT: https://aka.ms/VivaEngage/CopilotAdoptionMicronWebinar
- And coming early in 2026… Viva Engage Masterclass series for Season 2. Stay tuned here: https://aka.ms/vivaengage/masterclass
See how you can do more with Microsoft 365 Copilot in Viva Engage in the short video below:
Thanks so much for sharing your thoughts and ideas—they help guide where we go next.
1Based on Microsoft Internal Data collected between 11/05/2025 to 11/11/2025. Unique connections is defined as the unique pairs of employees who interact with each other on Engage (viewing each other's content, reacting, or replying)
2Requires Microsoft Teams license.
³Available with Microsoft Teams Premium license and up to 20,000 users.
⁴If the event creator has Teams Premium, up to 100,000 attendees can join the event.
Microsoft