Built into https://admin.microsoft.com/, the new Microsoft Hardware Support Portal* provides a centralized solution to self-serve Surface devices with the features like device warranty lookup, submit...
Updated Sep 30, 2022
Version 12.0
Blog Post
Hello everybody,
you need to open a support ticket. Microsoft Support solved the problem for us.
Tell them to eskalate this to the Surface engineering team. They also need to know the global admin account who want to access the portal.
Hope this helps!
best regards
Dirk