Microsoft’s top priority is the health and safety of our employees, customers, partners, and communities. In response to the COVID-19 crisis and an increase in customer requests, we have decided to revise support for SharePoint Server 2010 products and technologies. We recognize that discontinuing support for a product can be a big adjustment. We also know that some of you are in the process of upgrading to a newer version of SharePoint Server on-premises, or to the cloud with SharePoint in Microsoft 365.
We will now be providing Extended Support for the following products until April 13, 2021, extending the original end of support date of October 13, 2020 by six months:
SharePoint Foundation 2010
SharePoint Server 2010
Project Server 2010
This includes extended support provided by our Customer Support Service (CSS) and monthly security updates.
Note | Microsoft previously notified customers via the Microsoft Lifecycle website and the SharePoint Community blog that the end of support was approaching. We will be updating these articles with details about the support extension and your upgrade and migration options.
After the extended support period (April 13, 2021), Microsoft will no longer provide technical support for problems that may occur including bug fixes for issues that are discovered and that may impact the stability and usability of the server, security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches, and time zone updates. Your installation of SharePoint Server 2010 will of course continue to run after April 13; however, due to potential end of support risks, we strongly recommend that you migrate from SharePoint Server 2010 as soon as possible. Monthly SharePoint Server updates, including SharePoint Server 2010 monthly updates, will continue during the new extension timeline.
Options to move forward Migrate SharePoint 2010 products to Microsoft 365
Microsoft 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps with powerful cloud services, Microsoft 365 lets anyone create and collaborate anywhere on any device.
You can use the SharePoint Migration Tool (SPMT) to migrate from SharePoint Server 2010 to Microsoft 365. The SPMT supports migrations from SharePoint Server 2010 and SharePoint Foundation 2010, and this scenario will continue to be supported beyond the SharePoint 2010 end of support date.
Note | The SPMT does not support migration of Project Server 2010 Project Web Access sites to SharePoint at work or school in Office 365.
Upgrade to SharePoint Server 2019
If you need SharePoint Server to remain on-premises for the foreseeable future, you can upgrade to SharePoint Server 2019 to modernize your infrastructure and take advantage of the latest in content collaboration and portal technologies. Upgrading to the latest version of SharePoint Server on-premises is a multi-phased approach. You must first upgrade to SharePoint Server 2013 before you can upgrade to SharePoint Server 2016. For SharePoint Server 2019, you must first upgrade to SharePoint Server 2013 and then SharePoint Server 2016 before you can upgrade to SharePoint Server 2019.
Below are helpful resources for navigating the upgrade process:
Option 1: Migrate to Project Online in Microsoft 365 | Making the switch keeps your users current on the latest updates and features to work and collaborate on projects - no matter where they are located. Learn more about migrating to Project Online.
Option 2: Upgrade to Project Server 2019 | If you need to remain on-premises, we suggest moving to Project Server 2019 to get the latest updates and performance enhancements. Upgrading is done in a phased approach, which is covered in the Project Server 2010 end of support roadmap.
We recommend moving to SharePoint in Microsoft 365 to receive the benefits of enhanced security, increased productivity and advantageous TCO. With Microsoft 365, you get out of the upgrade business. For customers who need to remain on-premises, we recommend upgrading to SharePoint Server 2019 to take advantage of the latest collaboration and productivity features.
Related information
Microsoft Lifecycle Policy – primary resource for consistent and predictable guidelines for the availability of support throughout the life of Microsoft products.
SharePoint Server monthly updates (includes monthly updates for SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 and SharePoint Server 2010)
Q: Will Microsoft extend support for SharePoint 2010 beyond April 13, 2021?
A: Microsoft has no plans to extend support for SharePoint 2010 beyond April 13, 2021. This is a one-time extension due to the COVID-19 outbreak. Microsoft strongly recommends that customers complete their migrations and upgrades before end of support on April 13, 2021.
Q: Do I have to sign up for this support extension?
A: No, this support extension is automatically granted to all SharePoint Foundation 2010, SharePoint Server 2010, and Project Server 2010 customers.
Thanks, Mark Kashman - senior product manager and Troy Starr - senior program manager
Hi Deanna1234, sorry to hear about this. I also see that the DNS name you mentioned isn't resolving. Since this appears to be an issue with a SharePoint Online tenant rather than a SharePoint Server 2010 environment, I recommend opening a support ticket with the SharePoint Online support team so they can work with you to investigate.
I am using my parent's computer in another city and got my daughter to share 2 documents with me from my home computer. I could open and edit them etc. But today they will not open. Have managed to sign into office 365 and can see my files, but they will not open. This is the message I get:
This site can’t be reached
Check if there is a typo inriverx-my.sharepoint.com.
If spelling is correct,try running Windows Network Diagnostics.
Deanna1234, can you clarify what you mean by "stuck in Sharepoint?" SharePoint 2010 continues to operate after supportability has ended so you can still download files through the usual interfaces while the farm is running (downloading files one at a time through a web browser, downloading multiple files and folders using Explorer View in Internet Explorer, exporting sites/libraries using the Export-SPWeb cmdlet, etc.). But since SharePoint 2010 is no longer receiving security updates we recommend limiting connectivity to any SharePoint 2010 farm to reduce any potential security risks.
You can also attach your SharePoint 2010 content database to a SharePoint 2013 farm, which will upgrade those databases to be compatible with SharePoint 2013 and then make their content available on the SharePoint 2013 farm.
Hi Sterno, yes, the April 2021 Public Updates for SharePoint 2010 are the final patches we plan to release for SharePoint 2010 products. Now that SharePoint 2010 products are no longer in support, we have no plans to release any further patches or security fixes.
jdepu, I'm afraid there are no plans to extend support for SharePoint 2010 products beyond the April 13, 2021 end of support date we previously announced. Feel free to reach out to your Microsoft account manager to discuss options.
TroyStarr / Mark-Kashman Are there any options to extend SharePoint 2010 support through year end 2021, especially given what has transpired with COVID in 2020? Is there a person with whom I can engage and discuss options? We are in process of migrating to another solution but it will take much longer than April 13, 2021.
Does this include Search server 2010 with SP2 installed?
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\n
Microsoft revises end of support date for SharePoint Server 2010 to April 13, 2021; previously October 13, 2020. We recognize that discontinuing support for a product as popular and reliable as SharePoint Server 2010 can be a big adjustment. We also know that some of you are in the process of upgrading to a newer version of SharePoint Server on-premises, or to the cloud with SharePoint in Microsoft 365. We will now be providing Extended Support for the following products until April 13, 2021, extending the original end of support date of October 13, 2020 by six months: SharePoint Foundation 2010, SharePoint Server 2010, Project Server 2010. This includes extended support provided by our Customer Support Service (CSS) and monthly security updates.
","body":"
Microsoft’s top priority is the health and safety of our employees, customers, partners, and communities. In response to the COVID-19 crisis and an increase in customer requests, we have decided to revise support for SharePoint Server 2010 products and technologies. We recognize that discontinuing support for a product can be a big adjustment. We also know that some of you are in the process of upgrading to a newer version of SharePoint Server on-premises, or to the cloud with SharePoint in Microsoft 365.
\n
\n
We will now be providing Extended Support for the following products until April 13, 2021, extending the original end of support date of October 13, 2020 by six months:
\n
\n
\n
SharePoint Foundation 2010
\n
SharePoint Server 2010
\n
Project Server 2010
\n
\n
This includes extended support provided by our Customer Support Service (CSS) and monthly security updates.
\n
\n
Note | Microsoft previously notified customers via the Microsoft Lifecycle website and the SharePoint Community blog that the end of support was approaching. We will be updating these articles with details about the support extension and your upgrade and migration options.
\n
\n
After the extended support period (April 13, 2021), Microsoft will no longer provide technical support for problems that may occur including bug fixes for issues that are discovered and that may impact the stability and usability of the server, security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches, and time zone updates. Your installation of SharePoint Server 2010 will of course continue to run after April 13; however, due to potential end of support risks, we strongly recommend that you migrate from SharePoint Server 2010 as soon as possible. Monthly SharePoint Server updates, including SharePoint Server 2010 monthly updates, will continue during the new extension timeline.
Options to move forward Migrate SharePoint 2010 products to Microsoft 365
\n
Microsoft 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps with powerful cloud services, Microsoft 365 lets anyone create and collaborate anywhere on any device.
\n
\n
You can use the SharePoint Migration Tool (SPMT) to migrate from SharePoint Server 2010 to Microsoft 365. The SPMT supports migrations from SharePoint Server 2010 and SharePoint Foundation 2010, and this scenario will continue to be supported beyond the SharePoint 2010 end of support date.
\n
\n
Note | The SPMT does not support migration of Project Server 2010 Project Web Access sites to SharePoint at work or school in Office 365.
\n
\n
Upgrade to SharePoint Server 2019
\n
If you need SharePoint Server to remain on-premises for the foreseeable future, you can upgrade to SharePoint Server 2019 to modernize your infrastructure and take advantage of the latest in content collaboration and portal technologies. Upgrading to the latest version of SharePoint Server on-premises is a multi-phased approach. You must first upgrade to SharePoint Server 2013 before you can upgrade to SharePoint Server 2016. For SharePoint Server 2019, you must first upgrade to SharePoint Server 2013 and then SharePoint Server 2016 before you can upgrade to SharePoint Server 2019.
\n
\n
Below are helpful resources for navigating the upgrade process:
Option 1: Migrate to Project Online in Microsoft 365 | Making the switch keeps your users current on the latest updates and features to work and collaborate on projects - no matter where they are located. Learn more about migrating to Project Online.
\n
Option 2: Upgrade to Project Server 2019 | If you need to remain on-premises, we suggest moving to Project Server 2019 to get the latest updates and performance enhancements. Upgrading is done in a phased approach, which is covered in the Project Server 2010 end of support roadmap.
We recommend moving to SharePoint in Microsoft 365 to receive the benefits of enhanced security, increased productivity and advantageous TCO. With Microsoft 365, you get out of the upgrade business. For customers who need to remain on-premises, we recommend upgrading to SharePoint Server 2019 to take advantage of the latest collaboration and productivity features.
\n
\n
Related information
\n
\n
Microsoft Lifecycle Policy – primary resource for consistent and predictable guidelines for the availability of support throughout the life of Microsoft products.
\n
SharePoint Server monthly updates (includes monthly updates for SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 and SharePoint Server 2010)
Q: Will Microsoft extend support for SharePoint 2010 beyond April 13, 2021?
\n
A: Microsoft has no plans to extend support for SharePoint 2010 beyond April 13, 2021. This is a one-time extension due to the COVID-19 outbreak. Microsoft strongly recommends that customers complete their migrations and upgrades before end of support on April 13, 2021.
\n
\n
Q: Do I have to sign up for this support extension?
\n
A: No, this support extension is automatically granted to all SharePoint Foundation 2010, SharePoint Server 2010, and Project Server 2010 customers.
\n
\n
Thanks, Mark Kashman - senior product manager and Troy Starr - senior program manager
","body@stringLength":"10337","rawBody":"
Microsoft’s top priority is the health and safety of our employees, customers, partners, and communities. In response to the COVID-19 crisis and an increase in customer requests, we have decided to revise support for SharePoint Server 2010 products and technologies. We recognize that discontinuing support for a product can be a big adjustment. We also know that some of you are in the process of upgrading to a newer version of SharePoint Server on-premises, or to the cloud with SharePoint in Microsoft 365.
\n
\n
We will now be providing Extended Support for the following products until April 13, 2021, extending the original end of support date of October 13, 2020 by six months:
\n
\n
\n
SharePoint Foundation 2010
\n
SharePoint Server 2010
\n
Project Server 2010
\n
\n
This includes extended support provided by our Customer Support Service (CSS) and monthly security updates.
\n
\n
Note | Microsoft previously notified customers via the Microsoft Lifecycle website and the SharePoint Community blog that the end of support was approaching. We will be updating these articles with details about the support extension and your upgrade and migration options.
\n
\n
After the extended support period (April 13, 2021), Microsoft will no longer provide technical support for problems that may occur including bug fixes for issues that are discovered and that may impact the stability and usability of the server, security fixes for vulnerabilities that are discovered and that may make the server vulnerable to security breaches, and time zone updates. Your installation of SharePoint Server 2010 will of course continue to run after April 13; however, due to potential end of support risks, we strongly recommend that you migrate from SharePoint Server 2010 as soon as possible. Monthly SharePoint Server updates, including SharePoint Server 2010 monthly updates, will continue during the new extension timeline.
Options to move forward Migrate SharePoint 2010 products to Microsoft 365
\n
Microsoft 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps with powerful cloud services, Microsoft 365 lets anyone create and collaborate anywhere on any device.
\n
\n
You can use the SharePoint Migration Tool (SPMT) to migrate from SharePoint Server 2010 to Microsoft 365. The SPMT supports migrations from SharePoint Server 2010 and SharePoint Foundation 2010, and this scenario will continue to be supported beyond the SharePoint 2010 end of support date.
\n
\n
Note | The SPMT does not support migration of Project Server 2010 Project Web Access sites to SharePoint at work or school in Office 365.
\n
\n
Upgrade to SharePoint Server 2019
\n
If you need SharePoint Server to remain on-premises for the foreseeable future, you can upgrade to SharePoint Server 2019 to modernize your infrastructure and take advantage of the latest in content collaboration and portal technologies. Upgrading to the latest version of SharePoint Server on-premises is a multi-phased approach. You must first upgrade to SharePoint Server 2013 before you can upgrade to SharePoint Server 2016. For SharePoint Server 2019, you must first upgrade to SharePoint Server 2013 and then SharePoint Server 2016 before you can upgrade to SharePoint Server 2019.
\n
\n
Below are helpful resources for navigating the upgrade process:
Option 1: Migrate to Project Online in Microsoft 365 | Making the switch keeps your users current on the latest updates and features to work and collaborate on projects - no matter where they are located. Learn more about migrating to Project Online.
\n
Option 2: Upgrade to Project Server 2019 | If you need to remain on-premises, we suggest moving to Project Server 2019 to get the latest updates and performance enhancements. Upgrading is done in a phased approach, which is covered in the Project Server 2010 end of support roadmap.
We recommend moving to SharePoint in Microsoft 365 to receive the benefits of enhanced security, increased productivity and advantageous TCO. With Microsoft 365, you get out of the upgrade business. For customers who need to remain on-premises, we recommend upgrading to SharePoint Server 2019 to take advantage of the latest collaboration and productivity features.
\n
\n
Related information
\n
\n
Microsoft Lifecycle Policy – primary resource for consistent and predictable guidelines for the availability of support throughout the life of Microsoft products.
\n
SharePoint Server monthly updates (includes monthly updates for SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 and SharePoint Server 2010)
Q: Will Microsoft extend support for SharePoint 2010 beyond April 13, 2021?
\n
A: Microsoft has no plans to extend support for SharePoint 2010 beyond April 13, 2021. This is a one-time extension due to the COVID-19 outbreak. Microsoft strongly recommends that customers complete their migrations and upgrades before end of support on April 13, 2021.
\n
\n
Q: Do I have to sign up for this support extension?
\n
A: No, this support extension is automatically granted to all SharePoint Foundation 2010, SharePoint Server 2010, and Project Server 2010 customers.
\n
\n
Thanks, Mark Kashman - senior product manager and Troy Starr - senior program manager
Microsoft revises end of support date for SharePoint Server 2010 to April 13, 2021; previously October 13, 2020. We recognize that discontinuing support for a product as popular and reliable as SharePoint Server 2010 can be a big adjustment. We also know that some of you are in the process of upgrading to a newer version of SharePoint Server on-premises, or to the cloud with SharePoint in Microsoft 365. We will now be providing Extended Support for the following products until April 13, 2021, extending the original end of support date of October 13, 2020 by six months: SharePoint Foundation 2010, SharePoint Server 2010, Project Server 2010. This includes extended support provided by our Customer Support Service (CSS) and monthly security updates.
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We will now be providing Extended Support for the following products until April 13, 2021, extending the original end of support date of October 13, 2020 by six months: SharePoint Foundation 2010, SharePoint Server 2010, Project Server 2010. 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Revised end of support date for SharePoint Server 2010: April 13, 2021","moderationData":{"__ref":"ModerationData:moderation_data:2561244"},"body":"
Hi Deanna1234, sorry to hear about this. I also see that the DNS name you mentioned isn't resolving. Since this appears to be an issue with a SharePoint Online tenant rather than a SharePoint Server 2010 environment, I recommend opening a support ticket with the SharePoint Online support team so they can work with you to investigate.
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I am using my parent's computer in another city and got my daughter to share 2 documents with me from my home computer. I could open and edit them etc. But today they will not open. Have managed to sign into office 365 and can see my files, but they will not open. This is the message I get:
This site can’t be reached
Check if there is a typo inriverx-my.sharepoint.com.
If spelling is correct,try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
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Deanna1234, can you clarify what you mean by \"stuck in Sharepoint?\" SharePoint 2010 continues to operate after supportability has ended so you can still download files through the usual interfaces while the farm is running (downloading files one at a time through a web browser, downloading multiple files and folders using Explorer View in Internet Explorer, exporting sites/libraries using the Export-SPWeb cmdlet, etc.). But since SharePoint 2010 is no longer receiving security updates we recommend limiting connectivity to any SharePoint 2010 farm to reduce any potential security risks.
\n
\n
You can also attach your SharePoint 2010 content database to a SharePoint 2013 farm, which will upgrade those databases to be compatible with SharePoint 2013 and then make their content available on the SharePoint 2013 farm.
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I have not upgraded and my documents are stuck in Sharepoint, is there anyway that I am able to get them out?
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Hi Sterno, yes, the April 2021 Public Updates for SharePoint 2010 are the final patches we plan to release for SharePoint 2010 products. Now that SharePoint 2010 products are no longer in support, we have no plans to release any further patches or security fixes.
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TroyStarr will april 2021 CU patch to SharePoint 2010 be the last?
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jdepu, I'm afraid there are no plans to extend support for SharePoint 2010 products beyond the April 13, 2021 end of support date we previously announced. Feel free to reach out to your Microsoft account manager to discuss options.
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Bruce45, afraid not, the Microsoft Search Server 2010 products are not included in this support extension.
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TroyStarr / Mark-Kashman Are there any options to extend SharePoint 2010 support through year end 2021, especially given what has transpired with COVID in 2020? Is there a person with whom I can engage and discuss options? We are in process of migrating to another solution but it will take much longer than April 13, 2021.
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Does this include Search server 2010 with SP2 installed?
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