MicrosoftIt is very clear that Microsoft hierarchy has lost control of development, version control and quality, and customer management.
I have tried for 18 months now to move to the 'NEW' version, but it is an absolutely 'train crash'. Disjointed, no consideration to users and continually needing restarts, updates to settings and suddenly good things removed.
The Desktop version is what people have, want and use. That needs replicating on the CLOUD-based version. But it seems beyond Microsft to realise that.
Just basicxs like the adding of IMAP accounts from domain names we register and being able to drag and drop emails between IMAP accounts. Easily achieved in DESKTOP and IOS versions but seems beyond them to do it on the 'NEW' version.
We can all threaten to go to competitors, but MS knows that will involve significant security, policy, and procedure changes within organisations.
We have become the victims of using a product in good faith and are now being held to ransom by incompetent management and leadership of product development.
The crazy concentration on AI, which most actually don't understand the impact of and the belief that we are all online 100% of the time is an infatuation and not a realisation.
Micorosft - just listen to the best people possible - the users, the people who commission services for organisations. But we know you wont.
I am with you! 100% off course with customer needs, especially business users who depend on their support when it comes to just the basics. Probably out of their budget, had to start the new DEI teams rather than focus on PAID customers.
