Greetings,
This is a super helpful feature... one that has been cheered-on by many users. The only real problem I'm now seeing (along with others in this thread) is that the feature is being disabled based on the type of licensing we have.
After contacting support (via Help > Contact Support), I'm finding that an O365 machine that I own (a personal machine) enables the feature, because I'm logged-in using an O365 license (older machine, used at a previous employer).
However, on my current work machine, I am logged-in via my company's credentials as a Volume License user, and the feature is disabled.
Both versions of Outlook are the exact same, and I have the exact same build number on both: Version 16.14 (build 180502).
What gives??
- Why is this feature _only_ available to O365 licensees?
- When, if ever, will it come to Volume License users?
I don't understand the product decisions here... how would someone even know *which* Office features are disabled to certain users (but appear to others) let alone *why* certain features are disabled?? Many of us don't even know which licensing program we're using, and it's infuriating to know that certain licenses allow certain features while disallowing others. So confusing, so frustrating.
Most of us _barely_ know that product name, version, and build number of our Office products...
Thanks for any help,
-David