After months of frustration and constantly having to repeat myself to MS support over the issues that have arisen from the New version of Outlook for Mac, I decided to check to see if there was any reply in the Outlook "Contact Support" are within Outlook. As it was only less than a week that I had asked for an update, it was more than disappointing to see that all the discussion had yet AGAIN been deleted. That meant having to start all over again for the 10th time (no exageration).
I have finally had my fill of the lack of interest and started to see IF there was an alternative to MS Outlook. AND THERE IS. For Mac and Windows
I cannot believe that I have not done this before, but I found a program called em Client (emclient dot com) which is every bit as good as Outlook used to be and has some very good (for me) additional features. So, my advice is, if you are as frustrated as I am (was) with MS, try this client out (free for 14 days) and move over. I have, having had it now for less than 24 hours. I hope you find this as useful as I have and it means I only will be using MS for Word, Excel and PowerPoint. Goodbye Outlook and MS support.