Mathieu80 Sorry to hear some of your users are having a poor sync experience with large document libraries. Can you share some more details about the types of issues users are experiencing?
Here are some answers to your questions:
- What are the consequence of passing this limit? This is a soft limit, not a hard limit. The experience when you pass the limit depends on several factors including the specs of the machine and the structure of the library. For example, we have users syncing 700k-1M files and it’s working well for them. If users are running into issues, they might be experiencing high local resource utilization or some slowness in getting changes up/down from the cloud. Note: we have made some key improvements in the product so the experience of syncing >300k files should have improved over the last several months
- Can someone still edit his files and expect them to get sync to other? Yes, files will continue to sync.
- Can the user expect the file that he just opens to get sync from other? Yes, changes to files will continue to sync, there just might be some delay depending on the number of files, the specs of the machine, the type of change, etc.
- Can a message be shown to user that have too many files that the system cannot accept more or something? If the issue is problematic why is it flying under the radar? We’ve been focused on doing the work to increase the file count limit. Because of that and because it’s not a hard limit, so far we have decided to not show a warning to the user. It’s good feedback though and I will bring it back to the team for discussion.
Thanks,
Gaia
Microsoft