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Microsoft OneDrive Blog
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Unveiling the Next Generation of OneDrive

jasmo's avatar
jasmo
Icon for Microsoft rankMicrosoft
Oct 03, 2023
OneDrive has come a long way since it first launched as a cloud storage provider. OneDrive is now the center of your files experience in Microsoft 365. It goes beyond storing and protecting files. It...
Updated Oct 10, 2024
Version 4.0
Biyakuga_Higashiri's avatar
Biyakuga_Higashiri
Copper Contributor
Oct 03, 2023

jasmo 
I hope this message finds you well. I appreciate the introduction of new features in the latest OneDrive version 3.0, which has certainly enhanced its functionality. However, there remain some persistent issues that have been unresolved for an extended period. I would like to draw your attention to these concerns, as they continue to impact the user experience.

  1. Confusing System Tray Icons: One of the persistent issues is the presence of two separate OneDrive system tray icons, one for personal use and another for business accounts. This can be particularly perplexing for users, especially those who may not possess extensive technical knowledge. This confusion often leads to misplaced files and conflicts between personal and work-related OneDrive accounts. It would be beneficial if a single system tray icon could be implemented, allowing users to seamlessly switch between their personal and work accounts.

  2. Enhancing System Tray UI: The current OneDrive system tray user interface lacks some essential features and functionalities. Quick actions, such as opening the local location of a file or managing the recycle bin, are not readily accessible through the system tray. Moreover, error handling, especially for failed uploads/downloads and storage space issues, is currently not user-friendly. A more intuitive interface for managing and resolving these common errors would greatly improve the user experience. Additionally, providing users with a comprehensive view of all files, along with effective management options, should be considered.

I recommend examining the MegaSync application developed by MegaLimited as a reference point. MegaSync offers a superior user experience for downloading and uploading files in bulk, along with a convenient system tray app for error handling and management.

  1. Performance with Numerous Small Files: OneDrive faces challenges when dealing with a substantial number of small files, particularly during the synchronization of folders containing a significant volume of data. For instance, attempting to sync a folder with over one million files, as I experienced while managing my BSc files, often leads to synchronization delays, failures, and a significant reduction in upload/download speed, despite a reliable internet connection.

I believe addressing these issues would substantially improve the overall user experience and solidify OneDrive's position as a top-tier cloud storage solution.

Thank you for your attention to these concerns, and I look forward to seeing potential enhancements in future OneDrive updates.


Regards,
Biyakuga Higashiri