2.24.22 UPDATE: We've been listening to your feedback, and we've made some design changes. We're releasing a new version that addresses the most common themes and makes it easier to achieve the previ...
Updated Feb 24, 2022
Version 12.0
Blog Post
What RhettK says is important. OneDrive made a few critical mistakes:
- They rolled out two massive changes to how OneDrive fundamentally works, one of which was absolutely not required. There is no form of best practices that calls that "a good idea." None.
- The amount of pre-change communications? Zero, and I know for a fact they had notice from insiders that the OneDrive root move and the mandatory Files-On-Demand was going to cause them problems.
- They've attempted to somehow tie mandatory Files-On-Demand to the file provider API changes, even though it is clear they were not forced to do that, and no one believes them about it anyway, yet they persist. Insulting the intelligence of your customer base is never a good idea.
- They clearly did not communicate the changes to MS support orgs correctly, or perhaps at all, which borders on stupidity.
- The OneDrive team needs to stop acting as if they pretend all the problems people are having is minor long enough, those problems actually will be minor.
This is a fixable problem, but pretense and gaslighting aren't going to work.