For years, we have chosen Microsoft's on-premises solutions—SharePoint Server, Exchange Server, and yes, Office Online Server—precisely because they allow us to maintain ironclad control over our data sovereignty, regulatory compliance, and cybersecurity in highly sensitive environments. OOS has been the linchpin of our document collaboration workflows, enabling seamless browser-based editing without compromising our infrastructure. Now, with a measly 14 months' notice, you rip this away, leaving us scrambling to retrofit our entire environment or—God forbid—abandon our on-prem fortress for your leaky cloud castle? This isn't innovation; it's corporate extortion! The impacts of this shortsighted move are catastrophic.
Our IT teams now face this.
Compliance nightmares, Sectors like ours cannot simply "flip the switch" to the cloud without risking regulations violations. Where is your so-called "secure by design" when it shatters our carefully audited setups?
Operational paralysis, Without a viable on-prem alternative, our productivity grinds to a halt. Your vague nods to "cloud-first productivity" ring hollow when they ignore the reality of enterprises that prioritize control over convenience.
We demand immediate action: Extend OOS support by at least five years, provide a true on-premises successor (not some half-baked hybrid band-aid), and offer compensatory credits to offset the chaos you've unleashed. Anything less is an admission that Microsoft no longer values the customers who built your empire before the cloud hype train left the station.