It’s been over 2 years since we launched Bookings and it has been an incredible journey with millions of bookings made across businesses of all types and sizes. During this time, we listened to your ...
Coach_Don , I have a similar situation. I have 3 distinct client bases, all of which are internal "customers" to my organization. One group needs to schedule product demos, another group needs to schedule product proof of concepts or pilots, and a third group needs to schedule consultative calls with our automation team.
The easiest way to do this is to set up 3 separate Bookings pages. Just click the "new" option from the drop down chooser.
Then you can set up a new bookings site/page for each customer base you have. On each of those, you would then define the list of services you would offer.
To get them to show up in your outlook/exchange/O365 calendars.... you define this on each of your staff persons who could be scheduled for a service.
All three separate bookings sites/pages will have their own unique URL so you can send those URLs to each of your customer bases, or have them shown on your web site.
Each Bookings site/page will have its own list of services, and its own list of available staff.
All three will tie to your personal calendar, so if site 1 is used to schedule something on Tuesday at 10a... this will effectively block the ability for a user of Site 2, or Site 3 from being able to double or triple book you for a service/event. The sites all work with your personal calendar as the single source of truth to determine your availability.
Hope that helps you!
Bookings works well for us. Its missing a lot of critical features we want, but I am hopeful that MS will continue to enhance and improve it over time. I just wish enhancements would come out at a faster pace.