It’s been over 2 years since we launched Bookings and it has been an incredible journey with millions of bookings made across businesses of all types and sizes. During this time, we listened to your ...
Updated Jan 11, 2019
Version 2.0
Blog Post
Paul Cunningham Same here. I have waited for a feature like this one (internal "customers" only) since early 2018. So I have been very excited to hear it's coming! (as I barely realized it is now a thing, today)
We are planning to run a simple IT helpdesk booking system for our employees through this service. For instance, our employees will be able to book a PC Tune-Up, a Windows 10 build upgrade (1803, 1809, etc which is time consuming), etc through this. They pick a date and time and we show up, remotely. If it's an IT issue, they go through our ticket system as usual.
By the way, if Microsoft decides to create a basic helpdesk ticketing system in Teams today, I will love them!!! Teams is definitely a way of life. A Dashboard. Bake everything useful in it and never look back. Sure there are tons of other solutions out there, free or paid. But if there is one thing I learned over the last 20 years, users have saturated in general. Keep it simple all in one spot and it's mission accomplished. The same users who think Outlook has been their "dashboard" and trunk for anything to store in there since 1999......................... :smileylol: