With small teams and big missions, capacity comes from skills, not just software licenses. The right skill stack compounds value across your programs, fundraising, operations, and partnerships.
Below are the five essential digital skills (plus starter steps you can take this month).
- Data Literacy — Turning Information into Insight
Data powers everything from fundraising decisions to program outcomes.
Every nonprofit should be able to:
- Understand what data they have
- Store it securely
- Use insights to improve services
Basic familiarity with tools like Microsoft Excel, Power BI, and CRM systems gives your team the confidence to make informed decisions.
- Cybersecurity Awareness — Protecting People and Mission
Nonprofits hold sensitive data about donors, employees, and the communities they serve.
Key practices include:
- Strong, unique passwords
- Multifactor authentication (MFA)
- Recognizing phishing attempts
- Safely managing volunteer and staff access
Cybersecurity is no longer optional—it’s an essential part of safeguarding trust.
- Cloud Collaboration — Working Anywhere, Securely
Cloud platforms like Microsoft 365 enable nonprofits to collaborate from anywhere while keeping data protected.
Core skills include:
- Using shared documents
- Managing permissions
- Running effective virtual meetings
- Tracking version history
Cloud adoption saves time, reduces costs, and helps teams stay aligned.
- AI Readiness — Knowing What’s Possible
Artificial intelligence is transforming how nonprofits:
- Analyze data
- Use automation
- Engage supporters
- Deliver services
Building AI readiness starts with small steps: understanding use cases, starting pilot projects, and preparing your data.
- Digital Storytelling — Sharing Your Mission in a Noisy World
Turning your organization’s work into compelling digital stories helps you inspire supporters, engage communities, and build sustained interest.
Foundational skills include:
- Structuring stories around impact
- Using visuals wisely
- Publishing consistently
- Repurposing content across channels
These essential digital skills aren’t technical “extras”—they are the engine of a modern, mission‑driven organization. As nonprofits continue serving communities in a digital-first world, data literacy, cybersecurity, cloud fluency, AI readiness, and storytelling become core competencies that strengthen trust, operational efficiency, and long-term sustainability.
Investing in these skills today ensures your organization can innovate, adapt, and amplify impact tomorrow.
Get started with your skilling journey: aka.ms/AISkillsNavigator and explore upcoming nonprofit skilling opportunities: Microsoft Nonprofit Events.
