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Microsoft Viva Blog
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New experiences coming to Microsoft Viva Engage

MichaelHolste's avatar
MichaelHolste
Icon for Microsoft rankMicrosoft
Sep 22, 2022

Today, at the Empowering Your Workforce in Economic Uncertainty event in London, Microsoft Viva unveiled new capabilities coming to Viva Engage designed to better connect leaders and employees and help promote open knowledge sharing and solution finding amongst employees.

 

Watch this new Microsoft Mechanics video where we show...
• How to build communities within Viva Engage
• How you can share experiences through storyline and stories
• A walkthrough of a brand-new experience called Leadership Corner
• How Leadership Corner brings together personalized views of analytics, and new event experiences
• A first look at Answers in Viva – a new way to uncover knowledge in Viva that helps everyone find answers to their questions and chase down experts from across their organization.

 

 

Leadership Corner comes to Viva Engage

Today, we announced Leadership Corner as a space for leaders to encourage open dialog and feedback across communities and teams through news, Ask Me Anything (AMA) events, surveys, and more in Viva Engage. This new space offers leaders a dedicated place to guide discussions and use intuitive dashboards to track metrics and employee sentiment in real time.

 

 

Beyond leaders, employees get new experience too by with a personalized view of the leaders they are connected to, and employees can stay aligned to what’s happening at work. Leadership Corner offers a way to highlight announcements, posts, and other content for employees.

 

Leadership teams can foster dialogue and guide discussions within Leadership Corner.

 

 

Employees can share their thoughts with their leadership team and engage in two-way dialogues like during an Ask me Anything events

 

Answers

 

Answers in Microsoft Viva connects employees to the answers they need by crowdsourcing knowledge from across the organization. Answers is a conversational experience for asking questions and connecting to experts for answers. Natural language processing helps match those questions with any existing answers, and the experience rewards experts who contribute back to the knowledge base. Learn more about Answers in Viva in the announcement blog.

 

Answers in Viva brings knowledge to you across Viva Engage web, client, and mobile experiences.

 

Leadership Corner and Answers will be available in 2023 to licensed Viva suite users within the Viva Engage app.

 

More resources

 

In case you missed it, watch the Empowering Your Workforce in Economic Uncertainty event and hear from Satya Nadella, Chairman and CEO of Microsoft, Ryan Roslansky, CEO of LinkedIn, and Jared Spataro, Microsoft's CVP of Modern Work, for urgent insights every leader needs to know in a rapidly changing economic environment. To learn more about other Microsoft Viva innovations announced today, read the Microsoft 365 blog by Seth Patton, check out the Microsoft Viva website, and explore the Viva Innovation Brochure.

 

 

 

 

 

Updated Sep 22, 2022
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2 Comments

  • ROBA447's avatar
    ROBA447
    Brass Contributor
    May 01, 2024

    Absolutely loving, Viva Engage!

    One enhancement that would greatly benefit our use of the platform is a SharePoint Web Part specifically dedicated to the "Start Discussion" feature. Currently, we have Highlights on certain pages that revolve around specific topics discussed in Engage Communities. It would be fantastic if users could directly add their posts using a "Start Discussion" feature where they'll be encouraged to add the Topic Tag within these Highlights, without being redirected to a separate site where they might get lost in other conversations.

    Our goal is to encourage topic-focused discussions in the sites users visit most frequently, while still directing overall community engagement to the Viva Engage platform site. By integrating a dedicated "Start Discussion" Web Part, we can streamline the user experience and foster more targeted conversations around specific topics without diluting our reach with too many communities. 

    Also, can the Add a Topic option be moved closer to the announcement icon? Users are familiar with hashtags in social media so having this more visible will increase its use.  
    Thank you!

  • Virile's avatar
    Virile
    Brass Contributor
    Sep 24, 2022

    I like the idea of giving space for team/employee Q & A and sourcing both the Q's and A's from employees themselves, seems a no brainer for sure. Another implementation of this would be a client and employee space for Q & A where both employees and clients have the option of posting anonymous questions, and even anonymous answers.

     

    Anonymous option because some people have both questions as well as answers but they aren't always sure enough about it to drive optioning their feedback. Whether answers given are correct or not is of no consequence. I believe inaccuracies would only increase the individual drive for involvement. So long as reviewers/users are clear on the risks involved in such a support setup and/or following suggestions blindly).

    (Adobe has something like this kind of feedback system in a part of the cloud infrastructure of their XD software (could be all of their offerings but I happened upon the XD one by accident and is the only one I've seen. Enployees (who are not support) are very active in answering customer questions and difficulting as well as giving tips and walkthroughs).