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Microsoft USB Blog
7 MIN READ

Ending USB-C® Port Confusion

Ugan-Sivagnanenthirarajah's avatar
Ugan-Sivagnanenthirarajah
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May 30, 2025

Windows 11 WHCP Delivers Consistent Performance Across Every Port

The Blank Display (and Why It Can Still Happen)  Five minutes before a customer demo, I plug my 4K monitor into the USB-C port on a brand-new laptop. The display doesn’t light up, and now I’m scr...
Updated Sep 23, 2025
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CheoZ's avatar
CheoZ
Copper Contributor
Jun 04, 2025

I am wondering if some manufacturers can address this issue with a firmware update rather than a physical change.

Ugan-Sivagnanenthirarajah's avatar
Ugan-Sivagnanenthirarajah
Icon for Microsoft rankMicrosoft
Jun 10, 2025

Unfortunately, in many cases (USB4, USB-PD etc.) support requires hardware born on to the device before it ships. Fortunately, our intention with these requirements is to create a consistent experience before a laptop reaches the store shelf.