Blog Post

Microsoft Teams Support
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Hello World

Corbin_Meek's avatar
Corbin_Meek
Icon for Microsoft rankMicrosoft
Apr 10, 2020
Hello World! Introducing a new blog from Microsoft Teams Support in the tradition and spirit of NextHop, a nod to EHLO and in partnership with SharePoint Support Blog.   We hope to use this spa...
Published Apr 10, 2020
Version 1.0
microsoft teams
Corbin_Meek's avatar
Corbin_Meek
Icon for Microsoft rankMicrosoft
May 29, 2020

hi TAPEI 

You'll have better luck getting technical support by either opening a Support Case (contact your M365 Admin if you are not that person), or using the Forums here: https://answers.microsoft.com/en-us/msteams/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

 

Citrix VDI troubleshooting is beyond the scope of this blog, but very likely you have a networking issue with the VDI system, and an issue with audio passthrough.  Typically Citrix Support would own primary responsibility for that solution, but we partner with them via our Support channels to assist customers.  Good luck!