Welcome to Microsoft Managed Desktop: The Blog

Last fall I went through a month-long spoofing attack and which I required help from O365 support to activate Multi-Factor Authentication (MFA), DomainKeys Identified Mail (DKIM), Domain-based Message Authentication, Reporting, and Conformance (DMARC), Sender Policy Framework (SPF) to prevent spoofing and a host of other security measures. I had just finished documenting this event on my Surface Studio and my Windows Update Service thought it was time to update me to the catastrophic initial Windows 10 October 2018 Update (1809). I lost all my documents that were in their normal (default) locations and Microsoft Support was unable to retrieve a single document. That included all the notes I made to do with a month-long cyber attack and which I had just finished writing that day.
This event made me look hard if I wanted to continue with the platform that I have been on since 1984. The second failure of MFA during this process did not give me a warm and fuzzy feeling. What swayed me to stay was the candour of the Azure team’s public announcement as to the root causes and intended next step to correct the issues. Honesty and empathy sometimes are the best indicators as to the corporate health. Just wanted to say keep up the good work, both in the corporate and social responsibility realms.
Had a service such as Microsoft Managed Desktop (MMD) existed for Small Businesses then the month-long spoofing attack I experienced could never have happened.