Unscheduled breaks now available in most exams without requesting in advance

I am sorry that you feel this way. Microsoft cares very much about the candidate experience, and we have trained Pearson VUE proctors multiple times to ensure a good experience in relation to our policies. However, although we have a unique overlay letting proctors more easily identify Microsoft candidates, our policies are different from all other Pearson VUE clients, so mistakes can be made. Because we do care and Pearson VUE trains their proctors, this is more likely an issue with particular proctors and is not systematic. This is why you should escalate these experiences so we can identify the proctor in question and take remedial actions. This will allow us to collect the information to take the appropriate action. In addition, these escalations allow me to determine if this systematic so different actions can be taken if necessary. Thank you for your feedback. If you don't tell us if something is "broken," I have no way of knowing.