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Microsoft Intune Blog
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Remote Help for Android coming soon to public preview

Jessica-Yang's avatar
Jessica-Yang
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Aug 09, 2023
In March, we announced enhancements to Remote Help as part of the Microsoft Intune Suite. Our plans include extending Remote Help to Android and macOS. We’re pleased to announce that Remote Help will...
Updated Aug 08, 2023
Version 1.0
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euburrag's avatar
euburrag
Icon for Microsoft rankMicrosoft
Aug 11, 2023

_PRyan Thanks for your interest. More links for additional information are available in this blog article. To answer your question, both the helper and the end user are required to be licensed for Remote Help once the capability for Android  becomes generally available.