Microsoft
Thanks Kara!! So I deployed the policy settings noted https://learn.microsoft.com/en-us/mem/intune/fundamentals/remote-help-macos?tabs=intuneadminconsole%2Cintune#native-app-operating-system-permissions and deployed the native RemoteHalp app for macOS. I was able to get everything to work with a few minor glitches, but I also noticed the policy settings were all erroring out with the same 10022 error. (see below).
Is this a known issue?
Also, any ETA on file transfer with the RemoteHelp native app for macOS?
I'm running a MacBook Air M2 (2022) on Sonoma 14.5 (23F79) and Intune 2407 for management.
Policy - Accessibility (deployed to All macOS Devices)
------------------------------------------------------------------------
Identifier
com.microsoft.remotehelp
Authorization
Allowed
Static Code
False
Code Requirement
identifier "com.microsoft.remotehelp" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = UBF8T346G9
Identifier Type
bundle ID
Policy - Screen Capture (deployed to All macOS Devices)
------------------------------------------------------------------------
Identifier
com.microsoft.remotehelp
Authorization
Allow Standard User To Set System Service
Static Code
False
Code Requirement
identifier "com.microsoft.remotehelp" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = UBF8T346G9
Identifier Type
bundle ID
Policy Errors (both policies)
------------------------------------------------------------------------
Identifier - Error - 10022
Authorization - Error - 10022
Static Code - Error - 10022
Code Requirement - Error - 10022
Identifier Type - Error - 10022
Ad(Thanks)vance!
JJ
