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Microsoft Intune Blog
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Endpoint Manager simplifies upgrades to Windows 11

David_Guyer's avatar
David_Guyer
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Oct 04, 2021
With the introduction of Windows 11, Microsoft Endpoint Manager is ready for you to manage your device upgrades to Windows 11 and continues to enable you to deliver quality and feature updates with t...
Updated Oct 05, 2021
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David_Guyer's avatar
David_Guyer
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Oct 11, 2021

JimmyWork ,

 

For the device that is compatible, please check that it is included in a policy that enable the Windows Update scope for Windows Health Monitoring (WHM), as described in the article above.  Otherwise, once the server has made it available and it reaches OfferReady, the client telemetry that indicates downloading, installing, success and errors is not sent or processed.  That is a common reason for not seeing progress.

 

If WHM is enabled, please reach out to me in a direct message, and I can collect some info to allow us to investigate further.

 

For the device that is not compatible with Windows 11, the deployment service doesn't know which devices are compatible, so it will attempt to offer to the the device, and that is what you are seeing with the OfferReady state.

 

HTH,

-David