Addressing multi-tenant management challenges for MSPs with Microsoft Intune and partner innovations

Microsoft

Sep 16, 2025

Managing a growing number of customer environments across multiple tenants is an ongoing challenge for managed service providers (MSPs) of all sizes. Many find themselves juggling a patchwork of custom-built multi-tenant tools or settling for feature-limited solutions from third parties. As the IT landscape rapidly evolves, MSPs face mounting pressure to streamline customer management, compete effectively on both pricing and services, and maximize the value delivered through their clients’ Microsoft 365 Business Premium investments - all while keeping customer data within the Microsoft ecosystem.

The MSP dilemma: scale, efficiency, and security

Multi-tenant management often means repeating the same tasks across tenants, troubleshooting inconsistent policies, and switching between disparate portals. While Microsoft 365 licensing and Microsoft Intune provide a robust foundation for Unified Endpoint Management (UEM), MSPs want to leverage their customers' M365 licenses as effectively as possible while maintaining centralized control and clear visibility over all tenants- without compromising on security, compliance, or operational efficiency.

Announcing collaboration with inforcer and Nerdio

Microsoft Intune is proud to announce a collaboration with two leading global providers of multi-tenant MSP solutions: inforcer and Nerdio. These companies are building innovative capabilities on top of Microsoft Intune, Microsoft Security, and the broader M365 platform. Their companion solutions allow MSPs to:

Centrally view and manage all customer tenants and action items through a unified partner dashboard.
Take action across environments, leveraging Intune for device management, cloud security, and compliance.
Standardize security settings, automate onboarding, and ensure policy consistency at scale-no more repetitive, manual tasks or risky policy drift.

Importantly, this is a collaboration. inforcer and Nerdio remain independent companion solutions, offering their unique workflows and advanced automation features alongside the Intune platform.

Jonathan Edwards (also known as the Bearded365guy), a Microsoft Intune MVP, created this video demonstrating these solutions alongside community tool CIPP. Watch the video at: aka.ms/IntuneforMSPVideo

Watch the video on the Microsoft 365 YouTube channel

inforcer overview

inforcer empowers MSPs to standardize Microsoft 365 and Intune policies across all tenants, automate environment configuration, monitor compliance in real time, and reduce risk through policy drift detection. Its reporting and automation features free teams from manual, error-prone scripting and help deliver consistent, secure customer experiences, setting MSPs up to deliver advanced AI services to their customers.

Learn more at: aka.ms/IntuneforMSPs/inforcer

Nerdio overview

Nerdio brings deep automation and analytics to Intune, Windows 365, Azure Virtual Desktop, and the broader Microsoft cloud. MSPs benefit from multi-tenant dashboards, global policy insights, role-based access, centralized app deployment, and automatic policy versioning with rollback and drift correction. Nerdio’s tooling is designed specifically for MSPs and scales from small teams to large enterprise portfolios.

Get the details at Nerdio’s landing page: aka.ms/IntuneforMSPs/Nerdio.

Why this matters: advancing cloud value, zero trust, and AI

By collaborating with trusted Microsoft partners like inforcer and Nerdio, MSPs gain the efficiency, visibility, and automation needed to operate at scale, while delivering the cloud-native and Zero Trust outcomes demanded by modern organizations. In addition, this collaboration allows MSPs to adapt quickly to AI capabilities through Microsoft. Intune’s integration with Entra and Microsoft Security amplifies the value of M365 Business Premium and meets today’s high standards for data protection, centralized management, and operational agility.

Looking ahead

Microsoft Intune continues to work closely with additional partners in the Microsoft ecosystem, with more innovations on the way to expand multi-tenant management offerings and empower every MSP to thrive in the evolving cloud landscape.

Learn more now

To get started visit the resource page at aka.ms/IntuneMultiTenant to find the latest guidance, updates, and best practices to support the MSP multi-tenant journey. Join the conversation and connect with peers by following #IntuneForMSPs and connecting with @LiorBela on LinkedIn. And stay tuned-more opportunities for learning and collaboration will be announced soon, ensuring you’re always at the forefront of what’s new in the world of Intune for MSPs.

Learn more live

Microsoft Intune is excited to participate in several major industry events this year. If you’ll be attending any of these gatherings, don’t miss the opportunity to connect with the team.