MicrosoftThis entire product is insanity... In Survey I could provide default values, make it a drop down menu and more. But in Forms I can make QR codes, and it displays on screen as mobile friendly. I can still USE my surveys, but cant create new ones if I need features that existed there but not in Forms... I can't even describe how insanely frustrating this roll out has been for its IDEAL CUSTOMER. We are a 30 person company with 365 business premium licenses. I flat out don't know which product to use, can't make a uniform experience, can't make it efficient on screen, can't continue to create Surveys (while also not being forced off them).. its... I just can't even. We use them for safety logs (think daily forklift checks) and also for customer follow up. How did you manage to destroy an old product, not replace it with the same functionality, and then allow both of the products to work in totally different ways at the same time?? Do you listen to customers at all? Something as simple as drop down menus, which existed in the old product, have hundreds of user voice comments going back a year and still nothing. Im flabbergasted. You think Forms need Teams integration more than drop downs and default answers???
