What’s new and what’s next for Microsoft Graph connectors

The AI revolution is transforming how businesses work, and Microsoft 365 Copilot is at the forefront of this change. By integrating more data sources directly into Microsoft 365, organizations can unlock new levels of productivity, efficiency, and intelligence. With the introduction of new Microsoft Graph connectors, businesses can now connect additional external content repositories, making information retrieval, insights generation, and knowledge discovery easier than ever before. 

Expanding the AI experience across industries 

The latest Graph connectors enhance Microsoft 365 experiences by integrating business-critical content from diverse platforms, ensuring users can find and analyze relevant information effortlessly. These new connectors fall into several key categories, each designed to empower different business functions: 

Customer relationship and support 

Companies rely on CRM and support platforms to manage customer interactions, track engagements, and provide self-service solutions. These connectors help customer support teams, sales representatives, and service agents access critical knowledge faster: 

• Salesforce Knowledge connector – Helps customer service agents instantly retrieve FAQs, return policies, and onboarding guides. 
• Zendesk Help Center connector – Indexes support articles, ensuring customers and employees can find troubleshooting steps and best practices directly within Microsoft 365. 

Enterprise content management and collaboration 

AI-powered assistants thrive when they have access to a company’s most essential content—documents, policies, and knowledge bases. With these connectors, Microsoft 365 Copilot can act as an enterprise knowledge agent, enabling employees to extract insights and generate business content effortlessly: 

• Adobe Experience Manager Sites connector – Empowers marketing and branding teams to instantly access product specifications and brand guidelines, enabling Copilot to assist with campaign briefs and content ideation. 
• Google Drive & Dropbox connectors – Helps Copilot synthesize and generate reports from stored business documents, making collaboration seamless and intelligent. 
• Veeva PromoMats connector - Empowers life sciences organizations to seamlessly integrate their compliant promotional content and data from Veeva Vault PromoMats into Microsoft 365 Copilot. 
• WordPress.org connector – Helps internal communications teams by allowing Copilot to summarize, suggest, and generate responses based on company announcements and blog posts. 

Project and workflow management 

Managing complex projects requires intelligent summarization and cross-platform integration. With these connectors, Copilot can retrieve and analyze historical data, providing instant project insights and actionable recommendations: 

• Azure File Share connector – Allows teams to search across structured file storage, making it easy for Copilot to compare project timelines, budget reports, and contractual agreements. 
• Jira Data Center connector – Enables Copilot to summarize key tasks, track issue progress, and help teams stay aligned with real-time status updates. 

Technical knowledge and development 

Developers and IT professionals can benefit from AI-enhanced troubleshooting and documentation discovery. These connectors enable Copilot to act as a coding assistant, helping technical teams extract the most relevant answers: 

• GitHub connector – Enables Copilot to summarize README files, issue discussions, and project documentation, making onboarding new developers faster and more efficient. 
• Stack Overflow connector – Helps IT teams surface expert solutions and community best practices by providing Copilot with instant access to technical Q&A content. 

AI-powered search and summarization for business intelligence 

Organizations rely on structured data sources to make strategic decisions. These connectors empower Copilot to serve as an AI-driven business analyst, surfacing insights from databases and enterprise applications: 

• SharePoint On-Prem Connector – Ensures legacy SharePoint content remains discoverable, enabling Copilot to generate actionable recommendations based on past reports and policies. 
• PostgreSQL Connector – Helps Copilot retrieve, compare, and analyze business records, making data-driven decision-making faster and more effective. 

How these connectors elevate the AI experience in Microsoft 365 

With these integrations, Microsoft 365 Copilot enhances decision-making and enables knowledge discovery across a variety of business applications. Imagine: 

• A sales representative instantly retrieves the latest customer contract from Salesforce while preparing for a client meeting. 
• A marketing team quickly summarizes competitive analysis documents stored in Google Drive and AEM. 
• An IT professional troubleshooting an urgent issue by surfacing relevant Stack Overflow and GitHub discussions within Microsoft 365. 
• A project manager comparing financial reports across different fiscal years by analyzing Azure File Share content in seconds. 

Microsoft Graph connectors retrieve and surface data from external sources but do not perform actions or post updates. Instead, they enhance AI-driven workflows by providing relevant data for Copilot-powered reasoning and content synthesis. Organizations can also build agents leveraging these connectors to extract the right insights based on indexed data, making AI assistance more intelligent and personalized. 

Get started today 

The integration of these new Graph connectors means your organization can get more from the Microsoft 365 Copilot experience, enhancing AI-powered search, summarization, and content generation capabilities. 

Learn more about installing these connectors by visiting the Microsoft Graph connectors documentation or contacting your Microsoft representative.