Two years ago, we launched Microsoft 365 Business Voice, a cloud-based phone system that provides small and medium businesses with a complete telephony solution built for Microsoft Teams.
We are...
Updated Jan 26, 2022
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Teams Phone with Calling Plan available in 33 markets on January 1, 2022
Hi Alberto,
This sounds exciting, if its more than a rebrand of the current Business Voice SKU.
I am guessing its user based? My hope was a commercial model where you have a lower per user price and a bundled amount of shared minutes against the tenant in a number of scaled package. Like a mobile phone package where you have perhaps 5000 monthly minutes shared between all your mobiles?
Do that and watch it fly of the virtual shelves.
The challenge at the moment is people would love to enable the dial pad and call externally through Teams but with people making less and less external PSTN calls. Out of the 1,200 minutes they'll probably use 200 of them if that. Why not offer at a more competitive per user and bundle the minutes. If they go over kick in the communications credits.
For example our small calling platform manages 150 plus extensions and we generate around 6000 outbound minutes a month.
Kind Regards
John