The https://www.office.com/ team is pleased to release our latest update to Office Online Server (OOS). OOS empowers organizations to view, edit, and create documents in the browser with Word, PowerP...
Updated Dec 05, 2017
Version 4.0
Blog Post
We are using Office online server to open word documents in the web browser (web application).
Initially we were using 16.0.3930.1033 version of office online server and everything was working fine. Recently we updated the office online server to 16.0.8471.8525 version (November 2017 release), from then when we open word document in our web application, we are not able to see images / shapes / text boxes (it shows a broken thumbnail and text next to it saying "shape", "text box" etc.,). I did compare the configuration settings of online server in both the instances, and made changes so that both will match, but still the issue persists.
I also observed that a service of office online server is returning 404 error. I attached a screen shot.
I tried to find some help online and MSDN forums, but couldn't get any help.
Does anyone experienced a similar problem like this ? or Is this a known issue ?