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Microsoft 365 Blog
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Office Apps for Windows 10 Mobile: End of Support for Windows Phones

Bill Doll's avatar
Bill Doll
Icon for Microsoft rankMicrosoft
Dec 06, 2019

The Office apps for phones using Windows 10 Mobile – Word, Excel, PowerPoint, OneNote -- will reach end of support on January 12, 2021. On that date, app users will no longer receive security updates, non-security hotfixes, free assisted support options or online technical content updates from Microsoft. This decision follows the earlier announcement that support for Windows 10 Mobile ends on December 10, 2019.

 

Microsoft remains committed to providing a great Office experience on phones for consumer, commercial, education, and government users through the iOS and Android apps which continue to be supported. You can get the Office iOS and Android apps through the app stores for those platforms.

 

What does end of support mean?

The mobile apps for Office are governed by Microsoft's Modern Lifecycle Policy. Microsoft provides bug fixes and security fixes to support the product experience through the end of this lifecycle, known as the product's end of support. On January 12, 2021, you will no longer be able to install these Office apps on phones using Windows 10 Mobile and Microsoft will no longer provide the following support:

  • Technical support for issues
  • Bug fixes for issues that are discovered
  • Security fixes for vulnerabilities that are discovered.

What are my options?

If you already have the apps installed before the end of support date, the apps will continue to work. However, because of the lack of security updates, we strongly recommend that if you wish to use Office on a phone you transition to the latest Microsoft Office apps on an iOS or Android phone. Not only will you find Word, Excel, PowerPoint, and OneNote apps in the iOS and Android app stores, you will also find new innovations such as the Office app which provides a simple, integrated experience with Word, Excel, and PowerPoint all in one app with all the mobile features you already know and use.

Updated Feb 14, 2023
Version 3.0
  • depankardeb's avatar
    depankardeb
    Copper Contributor

    Since Windows Phone is no longer supported, will Microsoft allow the Bootloader to be Unlocked So that I may port Android in it? Microsoft should consider it, since we have now lost faith in Microsoft releasing Mobile devices again.

  • Akramlaskar595's avatar
    Akramlaskar595
    Copper Contributor

    my device Microsoft Windows Lumia 730 not to be linked to Microsoft account,because I don't have some app are not installed to my device

  • zayan_najeeb's avatar
    zayan_najeeb
    Copper Contributor

    Bill Doll wrote:

    The Office apps for phones using Windows 10 Mobile – Word, Excel, PowerPoint, OneNote -- will reach end of support on January 12, 2021. On that date, app users will no longer receive security updates, non-security hotfixes, free assisted support options or online technical content updates from Microsoft. This decision follows the earlier announcement that support for Windows 10 Mobile ends on December 10, 2019.

     

    Microsoft remains committed to providing a great Office experience on phones for consumer, commercial, education, and government users through the iOS and Android apps which continue to be supported. You can get the Office iOS and Android apps through the app stores for those platforms.

     

    What does end of support mean?

    The mobile apps for Office are governed by Microsoft's Modern Lifecycle Policy. Microsoft provides bug fixes and security fixes to support the product experience through the end of this lifecycle, known as the product's end of support. On January 12, 2021, you will no longer be able to install these Office apps on phones using Windows 10 Mobile and Microsoft will no longer provide the following support:

    • Technical support for issues
    • Bug fixes for issues that are discovered
    • Security fixes for vulnerabilities that are discovered.

    What are my options?

    If you already have the apps installed before the end of support date, the apps will continue to work. However, because of the lack of security updates, we strongly recommend that if you wish to use Office on a phone you transition to the latest Microsoft Office apps on an iOS or Android phone. Not only will you find Word, Excel, PowerPoint, and OneNote apps in the iOS and Android app stores, you will also find new innovations such as the Office app which provides a simple, integrated experience with Word, Excel, and PowerPoint all in one app with all the mobile features you already know and use.


    my device microsoft account is not working

     

  • Sharmadipesh123's avatar
    Sharmadipesh123
    Copper Contributor

    Bill Doll Office apps aren't working on Windows 10 mobile. As soon as i try to open they launch briefly and then crashes without any error. Kindly provide some support. I understand MS will not provide any support on Apps but they should continue to work.