Blog Post

Microsoft 365 Blog
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New guided workflow for deleting Microsoft 365 users

Brian Besand's avatar
Brian Besand
Iron Contributor
Aug 02, 2018
As an IT admin, there are certain tasks and process that happen almost daily. We’re using customer feedback to identify those common tasks and make them easier and faster to perform with repeatable r...
Updated May 06, 2021
Version 2.0
admin
microsoft 365
microsoft 365 admin center
Jim McKay's avatar
Jim McKay
Copper Contributor
Aug 14, 2018

Damien Calvert ... you can export now using security and compliance tools...  

 

This is what we do: 

Prerequisites

 You must either do this process in IE/Edge or use Chrome with the Meta4 ClickOnce Handler Extension installed as the export tool is a click-once based component.  

 

  1. Under Admin Centers, go to Security and Compliance.
  2. Click into search & Investigations Menu and click into eDiscovery.
  3. In eDiscovery on the Office365 Admin Portal, click Create a Case
  4. Give it a Logical Name eg: Joe Employee and more detailed Description.
  5. Click Open next to the newly created case
  6. Click to the Holds Tab. Click the Plus to Create a new Hold
  7. Select the Departing persons mailbox.
  8. Leave the Query Section blank to place a hold on all content.
  9. Click into the Search tab to create a new Search again leaving the query blank to include all items in the mailbox.
  10. Once the search has been created, highlight the search and click the export button.  Give the export a name.
  11. The export may take some time to generate based on the length of employment, number of messages, etc.
  12. Click to the export tab to watch the export status, once it becomes "100% completed" under the section "Export Results to a computer" click on Download exported results…
    (if you don't see the export tab, visit here: https://support.office.com/en-us/article/Assign-eDiscovery-permissions-in-the-Office-365-Security-Compliance-Center-5b9a067b-9d2e-4aa5-bb33-99d8c0d0b5d7)
  13. Click the copy key to clipboard link to copy the export key for the download
  14. Once the click-once app launches,  paste the export link into its export key field.(It won't work in Chrome. Use IE or Edge.)
    (If the click-once won't launch, visit here: https://support.microsoft.com/en-us/help/2919825/you-can-t-start-the-ediscovery-pst-export-tool-from-the-exchange-admin​)
  15. Select the destination folder on your local workstation or another location where there is sufficient available space.
  16. Let the download complete.

You now have an pst file containing all their teams/outlook communications and an excel sheet indexing same as well.