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Microsoft 365 Blog
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Microsoft 365 Live Events Assistance Program - Now Available!

Christina Torok's avatar
Christina Torok
Former Employee
Feb 20, 2020

Beginning today, Microsoft 365 is launching the public preview of a new support service for customers to help deliver live events using Teams, Stream or Yammer.  The new program provides assistance to help customers better understand functionality, and assist with the setup and delivery of live event broadcasts.

 

Attendee view during Teams live event

 

Creating live and on-demand broadcasts to reach up to 10,000 attendees with compelling communications, rich video and dialog has never been easier. Whether you are new to hosting live events, or just need some extra help, Microsoft can provide you with guidance and assistance to deliver your best live event broadcasts.

 

Attendee view during Yammer live event

 

With Microsoft live events assistance, we can help you get more familiar with setting up and running a live event or even be available during your live event to help if any questions or issues come up.

 

During preview, the assistance program is free to customers using Teams, Stream or Yammer to deliver their events. Learn more and get started!

 

Producer view for Stream live event

 

 

 

 

Updated May 06, 2021
Version 4.0
microsoft 365
  • Natalie_H's avatar
    Natalie_H
    Icon for Microsoft rankMicrosoft
    Jun 01, 2022

    My current customer uses PGI – GlobalMeet for their quarterly investor calls; need for 'Operator Assisted' service (Meeting participant verification service).  Datasheet GlobalMeet 0217 (pgi.com)

     

    “We are exploring if we can use Microsoft Teams for our quarterly earnings call (open to our investors). Investor call is one of our more critical external communication events. One of key requirement discussed was “operated assisted call-in service” when our investors dial-in.”

     

    Although PGI integrates with Teams and Outlook, ultimately, the customer is looking to replace PGI with Teams only, but Teams doesn’t offer this type of audio conference operator service/feature.

     

    Does the Live Events Assistance Program team have any suggestions/best practices on how the customer might use existing Teams Live Events capabilities to create a solution where the investors who dial-in can be verified before being allowed into the call? 

  • Susheel_Dogra's avatar
    Susheel_Dogra
    Icon for Microsoft rankMicrosoft
    Feb 23, 2020

    Margie Kidd  , Thanks for your question, But at the moment there is no timeline decided but probably till next quarter.

     

    Answer to your pricing ask: As we are still improving this product for our customers, at the moment its all free and for future plans and pricing will keep you posted.

     

    Thank you 

  • Margie Kidd's avatar
    Margie Kidd
    Copper Contributor
    Feb 21, 2020

    Hi - this looks great...how long will the trial be available and what will be the pricing once the trial ends?

  • CloudAV's avatar
    CloudAV
    Copper Contributor
    Feb 20, 2020

    Stream's integration with Teams is amazing.  The ability to have a live event that now provides enhanced capability is very nice. For a small business that does trainings, I am excited to use this and show it to our community.