MicrosoftGood thinking. Yes, I guess the Feedback-Hub seems more like a tool to discourage feedback and then ‘hide’ it if someone bothers to go through with it. Yet another one of those Apps that insist you ‘log in’ with your MS account and suddenly your whole system is connected even if you expressly set it up as a local machine. (had that issue with MS apps before, and since had refrained from using ANY of them...) Jumped through the hoops and created a new feedback entry as well (apparently, I can’t look for similar feedback unless I log in, but only create new feedback ?!?), then logged in, but now I can’t seem to find yours to upvote. The search engine is a curiosity: my own entry will only show up if I search for “modern comments” but not for “comments”??? Go figure...
You are onto something there – the variety of feedback channels is a convoluted and inconsistent mess alright, and they would be well served to make that more navigable and integrated, but it seems the obvious “solution” is to simply whittle down or eliminate all feedback routes altogether... one might suspect the ideal scenario (for MS) to pursue is to eliminate everything but Word’s in-app feedback tool, because a.) it is designed in a way that does not suggest you can expect any response, b.) it provides silent feedback only, i.e. no public outcries shaming their blunders, c.) leaves users alone in their peril and unable to gauge the severity of the situation or to band together and help each other out. Perhaps someone is already afraid of mobs, torches and pitchforks, and at this point the fear would not be wholly unjustified. It is about time that more institutions and public service bodies finally overcome their institutional inertia and decide that enough is enough. MS have enjoyed their de facto monopolistic hold long enough and it is about time that institutions follow through with the oft-debated switch to open source.
@jude_23
Good job bringing up more feedback venues, but I would advise to send in-app feedback as well in addition, nonetheless. I don’t think Word’s feedback tool and UserVoice are connected. Feedback I leave in Word has never shown up in UserVoice for me before, is your experience different? It seems to me that UserVoice is a 3rd-party service, and then there’s the fact that MS seems about to abandon it...
https://support.microsoft.com/en-us/topic/uservoice-pages-430e1a78-e016-472a-a10f-dc2a3df3450a
Great job! Informing journalists seems like a splendid idea; it’s not like many tech news outlets don’t already seemingly enjoy deriding bugs and blunders with each new Windows update, and every bit of public attention could help to convince users that they should not simply accept their fate and silently suffer through each and every stupid and destructive “improvement”.
